Back Office Manager

Industry: Health & Wellness | Nutraceuticals | Phytonutra

Location: Vasai West, Mumbai-Palghar

Employment Type: Full-Time

Experience: 0–3 Years (Freshers are welcome)

About the Opportunity

We are a fast-growing, science-driven wellness company redefining the health industry with premium nutraceutical products and an innovative business model. As we scale our operations, we are looking for a sharp, detail-oriented professional to join our operations and back-office team.

This is not just a desk job — you will be an integral part of a high-performance team building something meaningful at the intersection of healthcare, science, and business.

Role Overview:

The ideal candidate will support day-to-day operations, including order management, financial documentation, back-office coordination, and cross-department collaboration. You thrive in a structured yet fast-paced environment and take pride in precision, ownership, and professionalism.

Key Responsibilities:

• Manage financial records, invoicing, and basic accounting entries with accuracy and consistency.
• Handle data entry, documentation, and record-keeping across operational systems.
• Process customer and distributor orders end-to-end, coordinating with the dispatch and logistics team to ensure timely fulfilment.
• Respond to customer and partner inquiries via phone and email in a professional and solution-oriented manner.
• Prepare and maintain reports, MIS data, and internal documents using MS Office tools.
• Collaborate effectively with sales, logistics, accounts, and marketing departments.
• Identify process gaps and proactively contribute to operational improvements.
• Manage multiple tasks simultaneously while maintaining a high standard of accuracy and meeting deadlines.

What We're Looking For:

• A solid understanding of financial transactions, invoicing practices, and record-keeping fundamentals.
• Strong proficiency in MS Office — particularly Excel, Word, and PowerPoint.
• Clear and professional communication skills, both written and verbal.
• A keen eye for detail with a zero-compromise attitude toward accuracy in reporting and documentation.
• Ability to think on your feet, troubleshoot quickly, and resolve issues independently.
• Excellent time management and organisational skills with the ability to prioritise under pressure.
• A collaborative, team-first mindset with the maturity to work across departments seamlessly.

Qualifications:

• Graduate in Commerce, Science, Business Administration, or a related field.
• 0–3 years of relevant experience in back-office, operations, or administrative roles.
• Fresh graduates with a strong academic record and a goal-oriented attitude are equally encouraged to apply — we hire for potential, not just experience.
• Prior exposure to health, pharma, nutraceuticals, or e-commerce is an advantage.

What Makes This Role Special:

• Work with a premium-positioned brand that stands at the cutting edge of health science.
• Exposure to a unique, first-of-its-kind business model with national growth prospects.
• A professional environment that values excellence, integrity, and innovation.
• Real room to grow — the people who join us today will lead teams tomorrow.

We are committed to building a team that reflects the same standard of excellence we bring to our products. If you are someone who takes their work seriously and wants to be part of something extraordinary, we want to hear from you.

-Admin