Customer Care Executive International

📍 Location: Goregaon East, Mumbai

✈️ Industry: Premium Airline Process

🚨 Urgent Hiring – Immediate Joiners Preferred 🚨

Job Overview

We are looking for Customer Support Executives for a premium international airline process. This is a non-voice role in an international BPO, ideal for candidates who excel in written communication and are passionate about delivering excellent customer service via email and chat support.

• Key Responsibilities

Handle customer queries through email and chat in a timely and professional manner

Resolve concerns related to bookings, cancellations, and airline services

Ensure high-quality, accurate, and well-structured responses

Maintain service standards and achieve performance metrics

Coordinate with internal teams for quick issue resolution

• Eligibility Criteria
• Graduate (mandatory)
• Graduate freshers can also apply
• HSC (12th pass) with relevant experience can also apply
• Freshers and experienced candidates welcome

Prior experience in chat/email support preferred

Excellent written English communication skills

Basic computer knowledge and typing proficiency

Comfortable working in a 24x7 shift environment

Work Schedule

5 days working

2 rotational week-offs

Rotational shifts (including night shifts)

Salary & Benefits

💰 ₹25,000 – ₹28,000 per month

🚖 One-way cab facility provided

✈️ Opportunity to work with a premium international airline brand

📈 Strong learning and career growth opportunities

Work Location

📍 Goregaon West, Mumbai

For more details contact HR Joel - +91 95618 71445