Customer Care Manager / Lead Manager (Female Only)

Immediate Joiners Preferred

Nearby Location Candidates Apply

Key Responsibilities:

Individual Contributor ROLE

Handle incoming client calls and provide prompt support.

Address sales queries, coordinate with internal teams, and ensure timely follow-up.

Maintain and analyze customer data and reports.

Update and manage entries in the CRM system.

Participate in regular training sessions to stay updated on products and processes.

Requirements:

Proficient in Excel and MS Office.

Fluent in English with good communication skills.

Strong coordination and follow-up skills.

Organized, detail-oriented, and customer-focused.