Customer Support Executive
Golumbia Group
Customer Support Executive
Golumbia Group
Work from home
₹30,000 - ₹50,000 monthly
Fixed
₹30000 - ₹50000
Earning Potential
₹50,000
Full Time
Night Shift
Min. 2 years
Good (Intermediate / Advanced) English
Job Details
Interview Details
Job highlights
17 applicants
Job Description
JOB DESCRIPTION:
* Answer telephone and relay telephone calls and messages.
* provide on call technical support to customer.
* understanding customer's needs and issues.
* providing helpful solutions to customer's problems.
* Handle pressurize situation.
* Maintain work record and logs.
* Greet customer's in a courteous , friendly, and professional manner.
* Investigate and respond to customer complaints.
REQUIREMENTS:
* Minimum of 2 year of experience in customer service role
* Graduate/ Bachelor's
* Fulltime availability.
* Proficient in English language ( Writing, Reading, Listening, Speaking)
* Excellent communication skills.
* Comfortable with night shift/ work from home
**All Selected Candidates are Required to Attend an In- Person Training in Office**
Contact Details: 8591897502
9833375507
Email Id: info@golumbiagroup.com
Regards:
Golumbia Group.
Job role
Department
Customer Support
Role / Category
Customer Support - International Voice Process
Employment type
Full Time
Shift
Night Shift
Job requirements
Experience
Min. 2 years
Education
Graduate
Skills
Sales, CRM software, Technical knowledge, Blended process, Domestic BPO, Technical assistance, Client interaction, Client relationship, International BPO, Voice Process
English level
Good (Intermediate / Advanced) English
Age limit
21 - 35 years
Gender
Female
About company
Name
Golumbia Group
Address
Chembur Chembur, Mumbai/Bombay
Job posted by Golumbia Group
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