Customer Support Executive
Aditi Enterpriese
Customer Support Executive
Aditi Enterpriese
Andheri East, Mumbai Metropolitan Region
₹12,000 - ₹20,000 monthly*
Fixed
₹12000 - ₹15000
Average Incentives*
₹5,000
Earning Potential
₹20,000
You can earn more incentive if you perform well
Work from Office
Full Time
Any experience
Basic English
Job Details
Interview Details
Job highlights
Urgently hiring
13 applicants
Benefits include: Annual Bonus, Mobile Allowance, Internet Allowance, Flexible Working Hours
Job Description
Job Title: Customer Advisor
Company: Aditi Enterprises Address: Office No. 131, Shivshakti Industrial Estate, Marol, Mumbai – 400 059.
Role Overview
We are looking for a Customer Advisor to manage daily leads and customer queries for Petipac. The role includes handling IndiaMART inquiries and Instagram leads, ensuring timely follow-ups and converting potential customers.
Key Responsibilities
Manage and respond to IndiaMART inquiries
Handle Instagram DM leads and comments
Follow up with customers and share product details, pricing, and samples
Coordinate with the sales team for client visits and order updates
Maintain a basic lead tracker for daily reporting
Requirements
Good communication skills (English & Hindi)
Ability to handle customers politely and professionally
Freshers can apply
Working Hours
09.30 AM – 06.30 PM (Monday to Saturday)
Salary Range
₹12,000 – ₹18,000 per month + Incentives (performance-based)
Work Location
Marol, Andheri East, Petipac – Aditi Enterprises.
Job Type
Full-time
Job role
Work location
131, Shiv Shakti Industry, 4V5M+J3M, Andheri - Kurla Rd, Gamdevi, Marol, Andheri East, Mumbai, Maharashtra 400059, India Andheri East, Mumbai Metropolitan Region
Department
Customer Support
Role / Category
Customer Support - Service Delivery
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
12th Pass
Skills
Lead Generation, Team work, Product knowledge, Lead management, Lead conversion, Customer handling, Social media management, Customer acquisition, Customer care, Lead prioritization, Communication, Non-Voice Process, Voice Process, Non-Voice/Chat Process
English level
Basic English
Gender
Female
About company
Name
Aditi Enterpriese
Address
131, Shiv Shakti Industry, 4V5M+J3M, Andheri - Kurla Rd, Gamdevi, Marol, Andheri East, Mumbai, Maharashtra 400059, India Andheri East, Mumbai Metropolitan Region
Job posted by Aditi Enterpriese
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