Customer Support Executive
Cleand Dry Cleaning And Laundry Service
Customer Support Executive
Cleand Dry Cleaning And Laundry Service
Mira-Bhayandar, Mumbai Metropolitan Region
₹15,000 - ₹20,000 monthly
Fixed
₹15000 - ₹20000
Earning Potential
₹20,000
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) English
Job Details
Walk-in Details
Job highlights
Walk-in interview
Date: 07 Jan 2026 - 21 Jan 2026 | Time: 10.00 am - 04.00 pm...See details
11 applicants
Job Description
- Handle inbound and outbound calls from customers professionally
- Resolve customer queries related to services, pricing, pickup & delivery, and complaints
- Coordinate with operations and store teams for order status and issue resolution
- Maintain accurate records of customer interactions in CRM / tracking sheets
- Follow up with customers to ensure resolution and satisfaction
- Handle WhatsApp and email communication with customers
- Escalate unresolved or critical issues to seniors in a timely manner
- Maintain service quality, empathy, and brand tone in all communications
- Franchise Support ResponsibilitiesCoordinate with franchise partners for customer-related issues
- Share customer feedback and complaints with relevant teams
- Ensure timely closure of franchise-raised service tickets
- Support franchise stores during high-volume or issue-heavy days
Job role
Work location
Cleand Corporate office, The Corporate Lounge, 2nd floor of the wing, 150 feet road, kashimira, Mira Road East, Thane, Maharashtra 401107 Mira-Bhayandar, Mumbai Metropolitan Region
Department
Customer Support
Role / Category
Customer Support - BPO / Voice / Blended
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
12th Pass
English level
Good (Intermediate / Advanced) English
Gender
Any gender
Walk-in interview details
Apply for the job and call HR to confirm your interview
Date
07 Jan 2026 - 21 Jan 2026
Time
10.00 am - 04.00 pm
Other instructions
Bring CV
About company
Name
Cleand Dry Cleaning And Laundry Service
Address
Cleand Corporate office, The Corporate Lounge, 2nd floor of the wing, 150 feet road, kashimira, Mira Road East, Thane, Maharashtra 401107 Mira-Bhayandar, Mumbai Metropolitan Region
Job posted by Cleand Dry Cleaning And Laundry Service
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