Customer Support Executive

Cleand Dry Cleaning And Laundry Service

Mira-Bhayandar, Mumbai Metropolitan Region

₹15,000 - ₹20,000 monthly

Fixed

15000 - ₹20000

Earning Potential

20,000

Work from Office

Full Time

Any experience

Good (Intermediate / Advanced) English

Job Details

Walk-in Details

Job highlights

Walk-in interview

Date: 07 Jan 2026 - 21 Jan 2026 | Time: 10.00 am - 04.00 pm...See details

11 applicants

Job Description

  • Handle inbound and outbound calls from customers professionally
  • Resolve customer queries related to services, pricing, pickup & delivery, and complaints
  • Coordinate with operations and store teams for order status and issue resolution
  • Maintain accurate records of customer interactions in CRM / tracking sheets
  • Follow up with customers to ensure resolution and satisfaction
  • Handle WhatsApp and email communication with customers
  • Escalate unresolved or critical issues to seniors in a timely manner
  • Maintain service quality, empathy, and brand tone in all communications
  • Franchise Support ResponsibilitiesCoordinate with franchise partners for customer-related issues
  • Share customer feedback and complaints with relevant teams
  • Ensure timely closure of franchise-raised service tickets
  • Support franchise stores during high-volume or issue-heavy days


Job role

Work location

Cleand Corporate office, The Corporate Lounge, 2nd floor of the wing, 150 feet road, kashimira, Mira Road East, Thane, Maharashtra 401107 Mira-Bhayandar, Mumbai Metropolitan Region

Department

Customer Support

Role / Category

Customer Support - BPO / Voice / Blended

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

12th Pass

English level

Good (Intermediate / Advanced) English

Gender

Any gender

Walk-in interview details

Apply for the job and call HR to confirm your interview

Date

07 Jan 2026 - 21 Jan 2026

Time

10.00 am - 04.00 pm

Other instructions

Bring CV

About company

Name

Cleand Dry Cleaning And Laundry Service

Address

Cleand Corporate office, The Corporate Lounge, 2nd floor of the wing, 150 feet road, kashimira, Mira Road East, Thane, Maharashtra 401107 Mira-Bhayandar, Mumbai Metropolitan Region

Job posted by Cleand Dry Cleaning And Laundry Service

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