Customer Support Executive

for more details contact HR - joel -+91 95618 71445

• only for MUMBAI
• ** important
• hiring boundary - Dhanu Road, till Churchgate (Western line)
• Thane to Mumbai CST ( central line)
• vashi to masjid ( harbour line)
• 
  

Job Title: Customer Support Executive – US Banking Process (Work From Home)

Job Location: Work From Home (Remote)

Training Location: Work From Office (Mandatory – Western Line)

Job Description:We are hiring Customer Support Executives for a US Banking Process. This is a work-from-home role for candidates with excellent verbal communication skills and the ability to handle international customers efficiently.

• Key Responsibilities:Handle inbound and outbound calls for US banking customers
• Assist with account-related queries, transactions, and issue resolution
• Deliver high-quality customer service with professionalism
• Follow banking compliance and data security guidelines
• Maintain accurate records of customer interactions
• Eligibility Criteria:Graduation is mandatory (any stream)
• Excellent verbal communication skills in English
• Candidates must be from Western Line locations only (mandatory)
• Ability to work in rotational shifts (including night shifts)
• Work Schedule:5 Days Working
• 2 Rotational Week Offs
• 24x7 Rotational Shifts
• Work From Home Requirements:Wi-Fi speed of minimum 100 Mbps
• Power backup (Generator/UPS/Inverter) is mandatory
• Dedicated, quiet workspace
• Training Details:1 Month Training will be provided by the company
• Training will be conducted from the office (mandatory to attend)
• Candidates must visit the office during the training period before transitioning to Work From Home
• Salary & Benefits:Salary: ₹27,000 to ₹34,000 per month
• Performance-based incentives
• Growth opportunities
• Additional Information:Immediate joiners preferred
• Candidates must have complete WFH setup ready
• Strong communication and customer handling skills required

Apply now and build your career in the US Banking Process from home!