Customer Support Executive

High Source HR Solutions Private Limited

Andheri East, Mumbai Metropolitan Region

₹10,000 - ₹16,000 monthly*

Fixed

₹10000 - ₹15000

Average Incentives*

₹1,000

Earning Potential

₹16,000

You can earn more incentive if you perform well

Work from Office

Full Time

Any experience

Basic English

Job Details

Interview Details

Job highlights

Urgently hiring

Fast HR reply

71 applicants

Job Description

Job Title: Customer Service Executive at YES BANK

Company: Athena BPO Pvt Ltd

Location: B Wing, Unit No. 103, 1st Floor, Shah Industrial Estate, Saki Vihar Road

Key Responsibilities:

Handle customer inquiries and resolve issues

Provide information on banking products and services

Maintain customer interaction records

Eligibility:

Age: 18-35

Education: 12th pass & above

Languages: Hindi & English

Experience: Freshers & experienced both welcome

No MTI (Mother Tongue Influence)

Salary & Benefits:

Salary: ₹15,000 - ₹18,000/month

Incentives: ₹1,000 - ₹18,000/month

Monthly goodies & performance-based rewards

Shift: 10 AM - 7 PM, Sunday off

Step-up Program: Graduate candidates with strong performance can get promoted within 6 months-1 year

Interview Process:

Round 1: Operations

Round 2: Client

How to Apply: Walk-in or send your resume to HR - Anuja Mhaske

Contact Number- 8951429413

Job role

Work location

B Wing, Unit No. 103, 1st Floor, Shah Industrial Estate, Saki Vihar Road Andheri East, Mumbai Metropolitan Region

Department

Customer Support

Role / Category

Customer Support - Non Voice / Chat

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

12th Pass

Past role/category experience

Customer Support - International Voice Process, Customer Support - BPO / Voice / Blended, Customer Support - Non Voice, Customer Support - Non Voice / Chat

Skills

Chat support, Blended process, Domestic BPO, Record maintenance, Customer segmentation, Customer Query Resolution, Non-Voice Process, Non-Voice/Chat Process