Customer Support Executive

Candidate can send resume on 7400316853

1. Act as the first point of contact for clients (calls, emails, walk-ins).
2. Handle client inquiries related to legal services, case status, and documentation.
3. Provide accurate and timely information to clients.
4. Coordinate with lawyers/advocates regarding case updates.
5. Maintain follow-ups with clients on hearings, documentation, and timelines.
6. Inform clients about court dates, notices, and legal procedures.
7. Address client complaints professionally and resolve issues promptly.
8. Escalate complex legal matters to senior staff or advocates.