Gardener Supervisor

SENIOR GARDENER

Role: Senior Gardener (Client-Facing AMC Specialist)

Location: Mumbai

Employment Type: Full-time

Hiring Timeline: Immediate

Reports To: Executive Gardener / Founders

ABOUT PRAVAA

Pravaa is Mumbai’s premium indoor plantscaping studio. We design, install and maintain curated greenery for high-end homes, offices and lifestyle spaces. We blend interior design, horticulture, and hospitality into one seamless premium service.

ROLE PURPOSE

Our senior gardeners are the face of the brand; delivering professionalism, reliability and premium service.To independently manage client homes, maintain plant health, ensure aesthetic upkeep, handle client communication, and deliver a premium Pravaa experience. 

KEY RESPONSIBILITIES (KRAs)

• Perform AMC visits independently
• Diagnose and treat plant issues
• Replace weak/damaged plants
• Maintain strict cleanliness — zero mess left behind
• Manage client coordination and communication
• Update all reports, photos, timings in app
• Train/support junior gardeners when required
• Oversee nursery maintenance, soil, stock rotation
• Monitor plant health & inventory
• Drive site installations end-to-end
• Maintain strict quality standards for all plants

KPIs

• Client satisfaction score 9+/10
• Zero complaints on cleanliness/professionalism
• Accurate app logs & reporting
• 95%+ plant survival rate
• On-time daily task completion

KPAs

• Reliability and punctuality
• Polished communication
• Strong plant knowledge
• Professional grooming and conduct
• Trustworthy client-facing behaviour

CANDIDATE REQUIREMENTS

• Excellent communication
• 3–5 years indoor gardening / horticulture experience
• Strong plant diagnosis skills
• Ability to work independently
• Professional, well-groomed, respectful
• Good mobile-app usage

WORKING HOURS

• 6 days a week
• Shift timing to be decided post interview

Growth Ladder & Timeline

• Training Provided: Plant knowledge upgrade + documentation + client interaction training.
• Senior Gardener (0–12 months) → Executive Gardener (1–2 years) → Cluster Supervisor (2–4 years) → City Operations Lead (4–6 years) → Regional Lead (6+ years)