Job Title: Customer Support Associate (International Voice/ Blended Process)

Location: Liberty Tower, Airoli, Mumbai

Shifts: Rotational Shifts (5 days a week)

Weekends Off: 2 Rotational Offs

Qualification: Undergraduates & Graduates with Excellent Communication Skills

Job Description:

We are looking for a Customer Support Associate to handle international voice process interactions. The ideal candidate should have excellent English communication skills and a strong commitment to long-term stability with the company.

Responsibilities:

• Handle customer queries and provide effective solutions over calls.
• Maintain professionalism and ensure high-quality service.
• Follow company protocols to resolve customer concerns efficiently.
• Work in rotational shifts with a customer-centric approach.

Requirements:

✔ Excellent English communication skills

✔ Ability to handle customer queries with patience and professionalism

✔ Willingness to work in rotational shifts

✔ Commitment to long-term stability with the company

1st Month training will be on-site on office and then its WFH System and reimbursement will be provided by the company!