IPD Coordinator

Key Responsibilities

· Coordinate IPD patient admissions, transfers, and discharges efficiently.

· Act as the single point of contact for IPD patients and their attendants.

· Coordinate with doctors, nursing staff, billing, and insurance teams for patient care and documentation.

· Ensure accurate entry and maintenance of patient records, consent forms, and IPD documentation.

· Assist patients with treatment plans, room allocation, and service coordination.

· Handle patient queries, concerns, and escalations with empathy and professionalism.

· Coordinate billing processes, estimates, approvals, and discharge summaries.

· Ensure compliance with hospital policies and IPD protocols.

· Support hospital administration in improving patient experience and service quality.

Key Requirements

Experience

· Minimum 2–3 years of experience as an IPD Coordinator / Patient Coordinator / Hospital Operations role.

· Prior experience in hospital or healthcare setup is mandatory.

Educational Qualification

· Graduate in any discipline (Healthcare / Hospital Management preferred).

Skills

· Strong knowledge of IPD workflows, hospital operations, and patient coordination.

· Excellent communication and interpersonal skills.

· Ability to handle patients and attendants calmly under pressure.

· Good coordination skills with doctors, nurses, and internal departments.

· Basic computer knowledge (Hospital Software, MS Excel, Word, Email).

· Problem-solving and multitasking abilities.

Compensation & Benefits

Salary: ₹25,000 – ₹35,000 per month (based on experience)

Benefits:

· PF / ESI as per statutory norms

· Growth opportunities within the organization

· Supportive and professional work environment

Number of Openings

Total Positions Available: 1

Location: Andheri

Sample Interview Questions

1. Describe your experience handling IPD admissions and discharges.

2. How do you coordinate between doctors, nurses, and billing teams?

3. How do you manage difficult patients or attendants?

4. What hospital software or IPD systems have you worked with?

5. How do you ensure a smooth patient experience during hospitalization?