Office Assistant

6months training & then job offer, Core Responsibilities

• Client Coordination & Communication: Acts as the primary contact for inquiries via phone, email, and in-person, providing information on equipment availability and rental services.
• Booking and Schedule Management: Manages the diary for equipment, technicians, and transport, ensuring accurate scheduling of pick-ups, drop-offs, and on-site setups.
• Logistics & Project Support: Assists with the administration of projects, including coordinating with technical teams on equipment needs, managing packing lists, and organizing transport.
• Data Entry & Documentation: Manages rental agreements, client contracts, and invoices. Keeps records of equipment inventory levels and maintenance.
• Invoicing & Accounts: Handles basic bookkeeping, such as processing invoices, tracking expenses, and following up on payments.
• Office Administration: Manages daily office operations, including ordering stationery, maintaining office equipment, and distributing mail.
• Visitor Management: Greets clients, freelancers, and vendors in a professional manner. 

Required Skills and Qualifications

• Proficiency in Software: Strong skills in Microsoft Office Suite (Word, Excel, Outlook) or similar, and experience with CRM or rental inventory software.
• Organizational Skills: Exceptional ability to prioritize tasks in a fast-paced, sometimes chaotic environment.
• Communication: Excellent verbal and written skills for liaising with clients, technical crew, and management.
• Technical Familiarity (Desirable): Basic understanding of AV equipment terminology is a plus, .
• Problem-Solving: Proactive approach to resolving scheduling conflicts or equipment-related issues. 

Key Performance Indicators

• Accuracy of rental bookings and schedules.
• Speed of response to client queries.
• Efficiency in managing office supplies and administrative documentation.