Restaurant Captain
Rameshwar Excellency
Restaurant Captain
Rameshwar Excellency
Borivali West, Mumbai Metropolitan Region
₹11,000 - ₹13,000 monthly
Fixed
₹11000 - ₹13000
Earning Potential
₹13,000
Job Details
Interview Details
Job highlights
Urgently hiring
Fast HR reply
21 applicants
Benefits include: Overtime Pay, Internet Allowance, Food/Meals, Accommodation, 5 working days
Job Description
Job Summary:
The Restaurant Captain oversees and coordinates the dining experience in the restaurant. This role ensures excellent guest service, smooth floor operations, and effective communication between kitchen and service staff. The Captain is responsible for supervising servers, taking guest orders, ensuring food quality and presentation, and maintaining a high level of guest satisfaction.
Key Responsibilities:
- Greet guests warmly and ensure a professional, friendly, and efficient service.
- Supervise wait staff, assign sections, and ensure team readiness for service.
- Take guest orders accurately and relay them promptly to the kitchen.
- Ensure proper table settings, cleanliness, and presentation according to restaurant standards.
- Coordinate food and beverage service between the kitchen and service team.
- Handle guest complaints or issues promptly and professionally.
- Assist in training new servers and mentoring junior staff.
- Check guest satisfaction during and after meals and resolve any service issues.
- Monitor inventory of service items like napkins, cutlery, and condiments.
- Ensure compliance with health, safety, and hygiene standards.
- Upsell menu items and specials to maximize revenue.
Qualifications:
- High school diploma or equivalent; hospitality training or diploma preferred.
- Proven experience as a senior waiter or restaurant captain (2–4 years).
- Strong knowledge of food and beverage service standards.
- Excellent communication, leadership, and interpersonal skills.
- Ability to work under pressure in a fast-paced environment.
- Proficiency in POS systems and basic billing procedures.
- Fluent in English; additional languages are a plus.
Physical Requirements:
- Ability to stand and walk for extended periods.
- Capable of lifting trays or items up to 25 lbs.
- Flexibility to work shifts, including weekends and holidays.
Job role
Work location
South Tiffin House Exclusive, opp. Axis Bank, Kandivali, Mhada Colony, Mahavir Nagar, Kandivali (W, Mumbai, Maharashtra, India Borivali West, Mumbai Metropolitan Region
Department
Restaurant / Hospitality / Tourism
Role / Category
Restaurant Staff / Waiter / Steward
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 1 year
Education
12th Pass
Past role/category experience
Food Services, Events & Banquet, Restaurant Staff / Waiter / Steward
Skills
Restaurant management, Exotic food knowledge, Fine dining, Restaurant operations, POS Systems, POS Terminals
English level
Basic English
Regional language
Fluent in speaking Marathi, Hindi
Age limit
22 - 40 years
Gender
Male
About company
Name
Rameshwar Excellency
Address
South Tiffin House Exclusive, opp. Axis Bank, Kandivali, Mhada Colony, Mahavir Nagar, Kandivali (W, Mumbai, Maharashtra, India Borivali West, Mumbai Metropolitan Region
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