Retail Sales Executive

Position: - Retail Sales Executive

Key Responsibilities: -

·        Responsible for Day-to-Day business generation at the store.

·        Handling walks in customers and their bookings as well as client queries.

·        Responsible for Selling Client products and services to the walk-in customers as per their requirements.

·        Managing UPSELLING and CROSSSELLING of the products – Value Added Services

·        Responsible for following daily basic activities at stores like Tele calling for Lead generation, Enquiry Monitoring and follow up, Lead Closure, Referencing activities etc.

·        Responsible for in store Promotions of the Products and services as well as Seasonal Schemes

·        Managing Data collection for the promotions

·        Responsible for execution of promotional activities successfully along with data collection.

·        Responsible for shipment inspection, booking, AWB Generation, Cash collection, and other back-end activities to process the shipments smoothly.

·        Responsible for addressing customer queries and providing solutions through regular contacts with CS, OPS, Supervisor, CMR etc.

·        Responsible for New Business generation through follow-up of old customer from database.

·        Achievement of Targets is given to the store every month. Delivering expected growth in all parameters.

·        Responsible for all other day to day activities happening at the store like Preparing daily reports etc.

·        Shipments Packing activity.

Please note : This job involves operating from different stores between Mulund to CST.