Senior Customer Services Executive

Customer Service Executive – International Voice & Chat Process

Shift: Night Shift Only (Interested candidates in night shifts can apply)

Locations: Malad / Thane / Airoli / Ghansoli / Andheri / Vikhroli

Salary: ₹22,000 – ₹30,000 (Take Home) + Performance Incentives ( + Other Allowance )

Job Responsibilities :

• Handle inbound and outbound customer interactions via voice and chat
• Assist customers with telecom, broadband, connectivity, and banking-related queries
• Provide accurate information and resolve technical issues efficiently
• Ensure a high level of customer satisfaction
• Perform upselling and cross-selling of relevant services and features when required
• Maintain accurate customer records and adhere to process guidelines

Eligibility Criteria :

• Education: HSC / Graduate
• Experience: Freshers and experienced candidates are welcome

Skills Required:

• Excellent English communication skills (verbal & written) – mandatory
• Comfortable working in rotational shifts and weekly offs

Preference:

• Immediate joiners
• Benefits Competitive salary with attractive performance incentives
• One-side cab facility provided for night shifts
• 5 working days with 2 rotational weekly offs
• Excellent career growth opportunities in an international process

Apply Now – Limited Openings Available!

Call or WhatsApp: 9326479640

Regards,

HR. Snehal