Telecaller Outbound

About Dynamic Enterprises

We are a fast-growing company in the finance industry providing innovative solutions and services to clients across India and abroad. Our work culture encourages growth, performance, and team spirit.

Key Responsibilities

• Make outbound calls to leads generated from databases, campaigns adc, or referrals to pitch secured and unsecured loan products.

• Educate prospects on loan options, including interest rates, eligibility criteria, repayment terms, and benefits (e.g., quick disbursal for unsecured loans, lower rates for secured loans).

• Assess customer needs and recommend suitable loan products (secured for larger amounts with assets, unsecured for quick, collateral-free needs).

• Maintain accurate records of calls, customer interactions, and follow-ups in the CRM system.

• Achieve monthly/quaterly targets for call volume, lead conversion, and sales closures.

• Resolve customer objections and escalate complex issues to supervisors.

• Stay updated on product knowledge, market trends, and regulatory guidelines (e.g., RBI norms for loans in India).

• Participate in team meetings and training sessions to improve sales techniques.

Required Skills and Qualifications

• Education: 12 pass (Commerce/Business background preferred).

• Experience: 0 – 6 months in tele calling, tele sales, or customer service; fresher with strong communication skills are welcome.

Skills:

• Excellent verbal communication in English and Local Language.

• Persuasive selling skills with the ability to build rapport quickly.

• Basic knowledge of financial products, especially loans (training provided).

• Proficiency in MS Office and CRM tools (e.g., Salesforce or similar).

• Strong listening skills and empathy to handle diverse customer profiles.

What We Offer

• Competitive salary: INR 15,000 - 18,000 per month + Incentives (based on targets).

• Comprehensive training on loan products and sales scripts.

• Positive work environment with recognition programs.