Learning Delivery Analyst

Analyst, CBS Learning Delivery

Relocation Assistance Offered Within Country
Job Number #172361 - Mumbai, Maharashtra, India

Who We Are

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specialising in Oral Care, Personal Care, Home Care, Skin Care, and Pet Nutrition. Our products are trusted in more households than any other brand in the world, making us a household name!

Join Colgate-Palmolive, a caring, innovative growth company reimagining a healthier future for people, their pets, and our planet. Guided by our core values—Caring, Inclusive, and Courageous—we foster a culture that inspires our people to achieve common goals. Together, let's build a brighter, healthier future for all.

Job Summary:

The overall responsibility of the role includes partnering with internal & external stakeholders. As part of the CBS Learning Team, this position is responsible for coordination, development and implementation of learning solutions. The role is also responsible for providing training feedback and recommending opportunities to improve the learner’s experience.

 

 

 

Job Responsibilities –Learning Delivery Analyst:

• Handle key strategic and day-to-day operational responsibilities pertaining to the planning and execution of the Training Calendar for the region.

• Secure on-going communication and alignment with COHRE, CBS and Business HR on the ground for current and new learning initiatives.

• Responsible to communicate to Business HR learning priorities based on input received from COHRE and address local/Regional training needs to COHRE

• Stay informed on legislation impacting the Region’s training and education obligations (e.g. Unions, Language requirements, type of learning format) and share it with COHRE; escalate ad-hoc training needs

• Provide support to Business HR in responding to specific and unique technical and professional development issues

• Implement and monitor training programs within the assigned Region

• Create ad-hoc communication material on training happening in the region

• Leverage execution of learning plans on the ground and coordinate local (project) training efforts to ensure the full utilization of site training facilities, processes, resources, equipment and third-party vendors

• Assist in prioritizing training requirements; resolving and clarifying training goals and objectives; and identifying trainers to support Learning plans

• Continually seek and support new approaches, practices and processes to improve the efficiency and effectiveness of training programs

• Ensure LMS is updated and complete to support planning, completion tracking and reporting (eg: scheduling offering in LMS ahead of time, updating completion promptly)

• Logistic coordination of instructor-led training courses (classroom or virtual) and train-the-trainer sessions

• Coordinate, schedule, and setup virtual and classroom meetings

• Moderate and/or host virtual sessions as needed

• Provide support to instructors and participants prior to, and during sessions (test content, resolve technical issues)

• Provide post-session support as required

• Support target audience identification and session management (eg: run gap report and communicate to incomplete Users)

• Facilitate training deployment, including testing and communications

• Track attendance / completion; confirm learner and instructor credit, etc.

• Be the first point of contact for Users for LMS queries

• Provide relevant stakeholders with applicable training feedback

• Provide support and adhere to regulatory compliance requirements (attendance, collect feedback, distribute recorded sessions)

• Recommend opportunities to improve the learner’s experience during virtual sessions

• Responsible for tracking the spent & budget of the division/hub

• Active participation in global projects 

 

 

 

 

 

Education/ Experience Requirements:

• 2+ years of Learning on the ground experience

• Bachelor education, Master preferred

• Up to 3 years of HR/Learning/Operation experience

• English: fluent (speaking, reading, writing)

 

 

 

 

 

Areas of Skills:

• General understanding of the Learning process/Vendor management 

• Strong organization skills, attention to detail and follow through to resolve any outstanding issues

• Strong written and verbal communication skills; manages internal communications and external / client communications with detailed support and assistance

• Demonstrates customer focus

• Ability to perform administrative activities.

• Ability to work effectively in a fast-paced, self-directed team-based environment

• Strong time management skills to prioritize effectively and handle multiple, aggressive deadlines

• Strong project and process management skills

Our Commitment to Inclusion
Our journey begins with our people—developing strong talent with diverse backgrounds and perspectives  to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self, is treated with respect, and is empowered by leadership to contribute meaningfully to our business.

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity, sexual orientation, national origin, ethnicity, age, disability, marital status, veteran status (United States positions), or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.

#LI-Hybrid

Experience Level

Mid Level