Quality Engineer

Application Support Engineer

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Salesforce Testing
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot and resolve software-related challenges, ensuring the seamless operation of essential applications. You will engage in problem-solving activities, analyze system performance, and contribute to the continuous improvement of processes and systems, all while maintaining a focus on delivering high-quality support to users and stakeholders.

Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Assist in the development and implementation of testing strategies to ensure software quality.
- Document and communicate findings effectively to both technical and non-technical stakeholders.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in Salesforce Testing.
- Strong understanding of software testing methodologies and best practices.
- Experience with automated testing tools and frameworks.
- Ability to analyze and interpret complex data sets to identify trends and issues.
- Familiarity with issue tracking and project management tools.

Additional Information:
- The candidate should have minimum 3 years of experience in Salesforce Testing.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.