Application Support Engineer

Application Support Engineer

Project Role : Application Support Engineer
Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
Must have skills : Selenium
Good to have skills : NA
Minimum 3 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary: As an Application Support Engineer, you will act as software detectives, providing a dynamic service that identifies and solves issues within multiple components of critical business systems. Your typical day will involve collaborating with various teams to troubleshoot software problems, ensuring that systems run smoothly and efficiently. You will engage in problem-solving activities, analyze system performance, and contribute to the continuous improvement of applications, all while maintaining a focus on delivering high-quality support to users and stakeholders. Roles & Responsibilities: - Expected to perform independently and become an SME. - Required active participation/contribution in team discussions. - Contribute in providing solutions to work related problems. - Assist in the development and implementation of support processes to enhance service delivery. - Document and track issues and resolutions to improve knowledge sharing within the team. Professional & Technical Skills: - Must To Have Skills: Proficiency in Selenium. - Strong understanding of automated testing frameworks and methodologies. - Experience with test case design and execution. - Familiarity with continuous integration and deployment practices. - Ability to analyze and interpret logs and error messages. Additional Information: - The candidate should have minimum 3 years of experience in Selenium. - This position is based at our Mumbai office. - A 15 years full time education is required. - Willingness to work in shift B (11 to 9 or 12 to 10)