Associate - Compliance Operations and Data Quality Management

Associate - Centralized Operations - Compliance - UCIC Exception Handling & Data Quality - RFB - Mumbai - Lodha (I-Think Techno Campus) - B wing - J Grades

Key Responsibilities

• Analyze exception trends and identify root causes to recommend preventive measures.
• Design and maintain dashboards and MIS reports to monitor exception volumes, resolution SLAs, and data quality KPIs.
• Collaborate with cross-functional teams (Ops, IT, Risk and Compliance) to define and refine exception handling workflows.
• Drive automation initiatives to reduce manual dependency on document systems (e.g., Webtop)
• Ensure regulatory compliance with UCIC/KYC guidelines and maintain audit trails for exception handling.
• Conduct periodic reviews and present insights to senior stakeholders for strategic decision-making.
• Support training and awareness programs to improve UCIC data capture and hygiene at source.

Eligibility Criteria

• Experience in KYC process and data quality management
• Good analytical skills with proficiency in Excel

Excellent communication, stakeholder management, and problem-solving abilities.