Customer Relationship Management Associate
Tata Capital Finance Ltd
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Customer Relationship Management Associate
Tata Capital Finance Ltd
Mumbai/Bombay
Not disclosed
Job Details
Job Description
Associate - Customer Relationship Management - MFB - Mumbai - Lodha (I-Think Techno Campus) - J Grades
1. Assist in Query, Request, Complaint management activities
2. Assist in call center management activities
3. Cross business coordination and tracking for timely closure of leads and cases
4. Assistance in running various campaigns Eg: pre-approved loans etc.
5. Preparing various daily / weekly MIS for analysis and process improvement
6. Assist in cross sell activities
Graduate in any discipline
Job role
Work location
Thane, Mumbai - Lodha (I-Think Techno Campus), "I-Think Techno Campus, Building ""A"" 3rd and 4th Floor, Off Pokhran Road No.-2, Thane (W)", Mumbai, Maharashtra, India
Department
Customer Support
Role / Category
Customer Support - Operations
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Freshers only
About company
Name
Tata Capital Finance Ltd
Job posted by Tata Capital Finance Ltd
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