Customer Relationship Management Associate

Tata Capital Finance Ltd

Mumbai/Bombay

Not disclosed

Work from Office

Full Time

Freshers only

Job Details

Job Description

Associate - Customer Relationship Management - MFB - Mumbai - Lodha (I-Think Techno Campus) - J Grades

1.    Assist in Query, Request, Complaint management activities
2.    Assist in call center management activities
3.    Cross business coordination and tracking for timely closure of leads and cases
4.    Assistance in running various campaigns Eg: pre-approved loans etc.
5.    Preparing various daily / weekly MIS for analysis and process improvement
6.    Assist in cross sell activities

 

Graduate in any discipline

Job role

Work location

Thane, Mumbai - Lodha (I-Think Techno Campus), "I-Think Techno Campus, Building ""A"" 3rd and 4th Floor, Off Pokhran Road No.-2, Thane (W)", Mumbai, Maharashtra, India

Department

Customer Support

Role / Category

Customer Support - Operations

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Freshers only

About company

Name

Tata Capital Finance Ltd

Job posted by Tata Capital Finance Ltd

Apply on company website