Associate Relationship Manager - Affluent Customers

Associate Relationship Manager - Affluent-AFFLUENT-Service - Non Branch Banking

Role:   ·           Handling personalized service requests of Affluent customers. ·           Generation of timely business MIS. ·           Ensuring strict adherence to regulatory and internal approved  prescribed requirements for Affluent customer segment. ·           Coordination with CPC/RPC/Investment desks for account opening of Affluent customers.

·           Managing complaints of Affluent customers and ensuring their resolution within TAT

·           Meeting Affluent Key customers in person for Customer Profiling and Service Hook activations

  Job Requirement:   ·         Excellent written and oral communication skills ·         Developing and maintaining banking relationships with a select group of high net worth customers ·         Excellent communication skills with customer service orientation ·         Courteous and polite ·         Good Knowledge of Microsoft Excel ·         Understanding of banking norms and processes.

 

Experience Level

Mid Level