Business Control Manager

Business Control Manager Vice President

Join a high-performing team dedicated to safeguarding the Private Bank’s operations and client experience. Collaborate with global partners to drive innovation and maintain the highest standards of risk management. Advance your career by shaping the control environment and supporting strategic business initiatives.

As a Control Manager within the Private Bank Client Service Business Control Management team, you ensure a disciplined end-to-end control environment for International Private Bank Client Service processes. You partner with business leaders to remediate control issues, coordinate risk assessments, and drive sustainable improvements. You collaborate with global control functions to support new business initiatives and maintain regulatory compliance.

Job Responsibilities

• Provide controls support for EMEA and Asia Client Services new business initiatives and change management.
• Perform risk assessments on digital transformation programs and AI tools.
• Create a proactive risk and control culture using proven evaluation strategies.
• Partner with stakeholders to analyze and strengthen the business risk and control environment.
• Identify, escalate, and remediate control deficiencies with urgency and clear action plans.
• Track progress on remediation deliverables and validate completion of action items.
• Manage and own processes within the CORE framework, ensuring completeness of risks and controls.
• Oversee and challenge control testing, acting as intermediary between performers and testers.
• Establish control governance and reporting, escalating deficiencies based on key metrics.
• Manage Internal Audit, Compliance, and regulatory exams, ensuring global consistency.

• Develop and maintain effective relationships with control management peers and lines of defense.

   

Required Qualifications, Capabilities, and Skills 

• Demonstrate excellent written and verbal communication skills to influence business leaders.
• Exhibit exceptional collaboration and relationship-building abilities.
• Work autonomously, adapting to shifting priorities in a fast-paced environment.
• Plan and direct project timelines and resources, communicating deliverables to stakeholders.
• Understand business operations and regulatory requirements thoroughly.
• Apply strong analytical and problem-solving skills to synthesize information and propose recommendations.

• Interpret and present complex data to senior audiences, supporting informed decision-making.

   

Preferred Qualifications, Capabilities, and Skills

• Leverage a Bachelor’s degree or equivalent in Business Administration, Finance, Economics, or related field.
• Utilize 12+ years of financial services experience in controls, audit, risk management, or compliance.
• Demonstrate knowledge of banking processes, regulations, and associated risks.
• Influence a strong culture of risk management and confident leadership.
• Design and evaluate Risk & Control Self-Assessments with business partners.
• Operate proficiently in Microsoft Office Suite, including Word, Excel, PowerPoint, Visio, and Teams.
• Leverage expertise in AI/ML and automation to identify risks and enhance control management efficiency.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Experience Level

Executive Level