Business Interlock Specialist - Learning & Development

Business Interlock Specialist

Skill required: Talent Development - Learning Delivery Operations
Designation: Business Interlock Specialist
Qualifications:Any Graduation
Years of Experience:7 to 11 years
Language - Ability:English(Domestic) - Expert
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? The Business Interlock Senior Specialist is part of the global Learning BPS team. In this role you help clients develop learning strategies to achieve business outcomes. You are responsible for understanding the client’s operating environment, business strategy, and helping the client design learning and collaboration approaches. You work with the Business Interlock management team and client on learning planning, needs analysis, curriculum design, and end to end learning project management. You will serve as an ‘interlock’ between the client and Accenture teams. You will validate training needs, identify and review source content, and design and recommend learning solutions to the client. You will work with Accenture instructional designers and media teams to ensure they have the proper inputs to produce quality deliverables. You will schedule and support training kick offs, maintain project status, and lead client status meetings. You will maintain strong collaboration with all parties, communicating across the global team, ensuring deliverable milestones are met, status is communicated, and client goals are achieved. A successful candidate will bring exceptional client relationship skills, curriculum planning experience, strong project management, and a spirit of innovation and agility that matches our client’s fast-paced, technical, and entrepreneurial culture. A successful candidate will be able to juggle multiple projects at one time. They will be able to see the big picture and also have an eye for the details. They will bring a strong commitment to meeting deadlines and ensuring all team members are successful. Flexibility, collaboration, and shared responsibility are key elements of success on this team. Note: This role is remote, but may require occasional travel to meet with clients, vendors, or other Accenture teams. This role may also require some evening hours to meet client time zone needs and work with our global Accenture teams.
What are we looking for? •Key Competencies • Client Relationship Management • Business Acumen • Learning Needs Analysis • Learning Solution Design • Learning Planning • Learning Project Management • Stakeholder Management • Metrics & Learning Analytics Minimum Qualifications • 4 year degree or 3 years working experience in Learning & Development • 3 years experience designing learning solutions or facilitating learning programs • 3 years experience in project management • Strong communication skills • Strong stakeholder management skills
Roles and Responsibilities: •Key responsibilities • Proactively understand the client’s business drivers, needs, and priorities • Partner with BI leadership and the client on 90-day learning planning • Perform learning needs analysis and audience analysis • Recommend learning approaches and designs • Document learning requirements in a Preliminary Learning Brief (PLB) or vision deck • Plan and facilitate kick-off calls • Maintain and communicate project status through client tools and client meetings • Work with the client and Accenture teams on project prioritization • Work with client and LMS (Learning Management System) teams on deployment strategies • Identify opportunities for innovation and pilots • Recommend learning measurement approaches • Develop and maintain strong working relationships with client teams, account leadership, internal teams, and vendors