City Growth Lead - Mumbai

At Cogoport, City Growth Leads are mini-CEOs of their region. You will directly own the revenue, growth, and customer success outcomes for your city. Your mission is to build, coach, and scale a team of high-performing Customer Success Executives (CSEs) who drive freight bookings across global trade routes. You'll combine hands-on deal-making with strategic leadership to dominate your city’s logistics market.
This is a pivotal role that demands an entrepreneurial mindset, strong execution skills, and a passion for transforming how businesses move goods globally.
What You Will Do

• Take complete ownership of city-level revenue, P&L, and shipment targets.
• Build, lead, and motivate a team of 12-18 CSEs; recruit and onboard top talent.
• Coach CSEs on negotiation, consultative selling, and margin protection.
• Lead weekly pipeline reviews and forecast monthly revenue with accuracy.
• Step in to personally drive closures for large-ticket and strategic accounts.
• Collaborate with Freight Ops and Pricing to secure competitive rates and carrier space.
• Conduct customer field visits and strengthen relationships with top clients.
• Drive strong discipline around CRM hygiene, pipeline management and team tracking.
• Represent city growth performance in leadership reviews with the management.

Success Metrics

• Team monthly quota achievement (≥ 90% of assigned revenue targets)
• Average CSE productivity: ≥ 25 bookings/month
• Growth in average ticket size and margin contribution
• Client NPS (Net Promoter Score) for your region
• Hiring and ramp-up speed for new CSEs

Who You Are

• 6–8 years of experience in B2B sales, preferably managing inside sales or field sales teams.
• Track record of owning and exceeding revenue targets in a growth-stage company.
• Prior exposure to high-ticket B2B sales (freight, logistics, SaaS, consulting preferred).
• Strong leadership skills with the ability to coach and motivate young sales teams.
• Data-driven decision-maker with expertise in CRM tools (Zoho, Hubspot, Salesforce).
• Bachelor's degree required; MBA/PGDM preferred but not mandatory.

What We Offer

• The opportunity to build and own a city’s growth engine at a high-impact startup.
• A performance-driven culture where your leadership will create real business outcomes.
• Competitive compensation, attractive incentives, and fast-tracked career growth.

Experience Level

Senior Level