Counter Sales Representative

Job Summary:

The Counter Sales Executive is responsible for delivering an exceptional in-store customer experience, assisting customers in selecting jewellery products, achieving sales targets, and maintaining showroom standards. The role requires strong product knowledge, customer handling skills, and a passion for luxury retail.

Key Responsibilities:

• Sales & Customer Service
• Greet and assist walk-in customers in a professional and courteous manner
• Understand customer requirements and recommend suitable jewellery designs
• Explain product features, pricing, weight, and certification details clearly
• Upsell and cross-sell products to maximize sales opportunities
• Ensure high levels of customer satisfaction and repeat business

Product Handling & Display

• Maintain cleanliness and visual merchandising standards at the counter
• Ensure proper handling and safety of high-value jewellery items
• Assist in stock display, replenishment, and arrangement

Billing & Documentation

• Coordinate with billing team for accurate invoicing and transactions
• Verify product details before billing (weight, price, discounts, etc.)
• Maintain customer records and purchase details
• Inventory CoordinationSupport inventory checks and stock audits
• Report discrepancies or damages to the supervisor
• Ensure proper tagging and documentation of jewellery items

Compliance & Security

• Follow store SOPs for handling gold/diamond jewellery
• Adhere to security protocols and loss prevention guidelines
• Maintain confidentiality of customer and business data

Required Skills & Competencies:

• Strong communication and interpersonal skills
• Sales orientation and target-driven mindset
• Basic knowledge of jewellery (gold, diamonds, gemstones)
• Customer relationship management skills
• Attention to detail and accuracy
• Presentable personality and grooming standards
• Ability to work in a fast-paced retail environment

Qualifications & Experience: Minimum: 12th Pass / Graduate preferred

• 1–10 years of retail sales experience (preferably jewellery or luxury retail)
• Freshers with good communication skills may be considered

Perks & Benefits :

PF & ESIC benefits

Paid Leaves

Friendly Work Culture

Store Timings : 11.00 a.m. to 8.30 p.m.

Location : Vile Parle, Borivali, Dadar - Kohinoor Square, Vasai, Virar, Seawoods Darawe, Vashi,etc

Interested candidate can send their resume on archana.laxmeshwar@whp.co.in and connect on 022-62294100

Walk Inn Interviews :

Waman Hari Pethe Jewellers

301, 3rd Floor, Man Excellenza, S.V. Road, Vile Parle West, Mumbai - 400056

Timings : 11.00 a.m to 4.00 p.m.