Customer Care Executive

Paradise Recruitment Consultant

Malad West, Mumbai

₹15,000 - ₹25,000 monthly

Fixed

15000 - ₹25000

Earning Potential

25,000

Work from Office

Full Time

Night Shift

Freshers can apply

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

Fast HR reply

39 applicants

Benefits include: PF, Travel Allowance (TA), Health Insurance

Job Description

Customer Support Executive Responsibilities: Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and of the team. Conducting quality assurance surveys with customers and providing feedback to the staff. Possessing excellent product knowledge to enhance customer support. Maintaining a pleasant working environment for your team.

More about this Customer Care Executive job

Paradise Recruitment Consultant is aggressively hiring for the job profile of Customer Care Executive at Mumbai in Malad West locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 15,000 INR and can go up to 25,000 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have completed Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job. 4. Who can apply for this job? Ans. Both Male and Female candidates can apply for this job. 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Mumbai at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 15-Apr-2023. For more details, download apna app and find Night Shift jobs in Mumbai. Through apna, you can find jobs in 74 cities across India. Join NOW!

Job Requirements

Experience

Freshers can apply

Education

Graduate

English Level

Good (Intermediate / Advanced) English

Skills

Customer service, Lead Generation, Cold Calling, Channel sales, Cross selling, Customer satisfaction, Outbound sales, Inbound calling, Customer relationship, Resolved complaints

Job Role

Department

Customer Support

Employment Type

Full Time

Role / Category

Customer Support - BPO / Voice / Blended

Shift

Night Shift

Interview & address details

Work Location

Malad, Malad West, Mumbai, Maharashtra, India Malad West, Mumbai

Interview mode

In person

Interview address

Malad, Malad West, Mumbai, Maharashtra, India Mumbai

Job posted by Paradise Recruitment Consultant

This job has expired

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