Manage and lead a team of customer service executives to ensure that our customers receive the highest level of service.Motivate, coach, and develop team members to meet and exceed customer service objectives and targets. Develop and implement customer service strategies and processes to improve customer satisfaction and retention rates.Conduct regular performance reviews with team members to monitor and evaluate their performance. Ensure that all customer inquiries, issues, and complaints are resolved in a timely and satisfactory manner. Collaborate with other departments to ensure that customer service is integrated into all business functions. Develop and maintain positive relationships with customers and stakeholders.

More about this Customer Care Executive job

Porter is aggressively hiring for the job profile of Customer Care Executive at Mumbai in Saki Naka locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 20,000 INR and can go up to 25,000 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have studied 12th Pass and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job. 4. Who can apply for this job? Ans. Both Male and Female candidates can apply for this job. 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Mumbai at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 30-Mar-2023. For more details, download apna app and find Full Time jobs in Mumbai. Through apna, you can find jobs in 74 cities across India. Join NOW!