We are looking for candidate with good communication skills to achieve below tasks ;- 1) Make outbound lead generation calls 2) attend incoming calls from customers and resolve their queries and issues related to product and online orders 3) Email conversations to provide apt solutions to issues . 4) Report generation and submission for data analysis. 5) CRM software handling and data management. 6) Social media response management and calling them to understand their grievances . 7) Prompt What's app messenger replies to customers who approach through online medium . 8) Instagram and Facebook replies to be handled and pacified as per SOP guidelines . 9) Responsible for reduction in returns percentage and responsible for customer retention though various tools available and provided.

More about this Customer Care Executive job

Metawear Limited is aggressively hiring for the job profile of Customer Care Executive at Mumbai in Worli locality. Kindly go through the FAQs below to get all answers related to the given job. 1. How much salary can I expect? Ans. You can expect a minimum salary of 25,000 INR and can go up to 27,000 INR. The salary offered will depend on your skills, experience and performance in the interview. 2. What is the eligibility criteria to apply for this job? Ans. The candidate should have studied 12th Pass and people who have 1 to 31 years are eligible to apply for this job. You can apply for more jobs in Mumbai to get hired quickly. 3. Is there any specific skill required for this job? Ans. The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job. 4. Who can apply for this job? Ans. Both Male and Female candidates can apply for this job. 5. Is it a work from home job? Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in Mumbai at apna. 6. Are there any charges or deposits required while applying for the role or while joining? Ans. No work-related deposit needs to be made during your employment with the company. 7. How can I apply for this job? Ans. Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview. 8. What is the last date to apply? Ans. The last date to apply for this job is 24-Mar-2023. For more details, download apna app and find Full Time jobs in Mumbai. Through apna, you can find jobs in 74 cities across India. Join NOW!