I.I.T.Main Gate

Mumbai

Thane

Job Summary:


We are looking for a Customer Success Manager who will be responsible for maintaining strong relationships with our customers and ensuring their success with our products and services. The Customer Success Manager will work closely with the sales and support teams to ensure that our customers are receiving the highest level of service and support.


Key Responsibilities:


1)Build and maintain strong relationships with customers

2)Proactively engage with customers to ensure their success with our products and services

3)Provide training and support to customers as needed

4)Develop and execute customer success plans

5)Identify and manage risks to customer success

6)Work closely with sales and support teams to ensure customer satisfaction

7)Collect and analyze customer feedback to drive continuous improvement

8)Communicate customer needs and feedback to relevant teams

9)Develop and deliver customer success metrics and reports

Thane, Maharashtra, India

Work location

Customer Support

Department

Customer Support - BPO / Voice / Blended

Role / Category

Full Time

Employment type

Day Shift

Shift

Min. 1 year

Experience

Graduate

Education

Customer service, Cold Calling, Customer support, Outbound calling

Skills

Good (Intermediate / Advanced) English

English level

Any gender

Gender

AP Global Services Pvt. ltd.

Name

Address

HR responded to 100% candidates in last 1 days

Customer service

Cold Calling

Customer support

Outbound calling

Customer Success Manager

AP Global Services Pvt. ltd. is aggressively hiring for the job profile of Customer Success Manager at Mumbai in Thane locality. Kindly go through the FAQs below to get all answers related to the given job.

 1. How much salary can I expect as a Customer Success Manager in AP Global Services Pvt. ltd. in Mumbai?
 
 Ans. You can expect a minimum salary of 30,000 INR and can go up to 40,000 INR. The salary offered will depend on your skills, experience and performance in the interview.
 
 2. What is the eligibility criteria to apply for Customer Success Manager in AP Global Services Pvt. ltd. in Mumbai?
 
 Ans. The candidate should have completed Graduate degree and people who have 1 to 31 years are eligible to apply for this job. You can apply for more <a href=/jobs/jobs-in-mumbai>jobs in Mumbai</a> to get hired quickly.
 
 3. Is there any specific skill required for this job?
 
 Ans. The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job. 
 
 4. Who can apply for this job? 
 
 Ans. Both Male and Female candidates can apply for this job.
 
 5. Is it a work from home job? 
 
 Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other <a href="/jobs/work_from_home-jobs-in-mumbai"}>work from home jobs in Mumbai</a> at apna.
 
 6. Are there any charges or deposits required while applying for the role or while joining? 
 
 Ans. No work-related deposit needs to be made during your employment with the company.
 
 7. How can I apply for this job?
 
 Ans. Go to the <a href=https://l.apna.co/r8gyoiQdeTb>apna app</a> and apply for this job. Click on the apply button and call HR directly to schedule your interview.
 
 8. What is the last date to apply? 
 
 Ans. The last date to apply for this job is 06-Apr-2023.
 
		For more details, download apna app and find <a href="/jobs/full_time-jobs-in-mumbai">Full Time jobs in Mumbai</a>. Through apna, you can find jobs in 74 cities across India. Join NOW!

India

Job Summary:


We are looking for a Customer Success Manager who will be responsible for maintaining strong relationships with our customers and ensuring their success with our products and services. The Customer Success Manager will work closely with the sales and support teams to ensure that our customers are receiving the highest level of service and support.


Key Responsibilities:


1)Build and maintain strong relationships with customers

2)Proactively engage with customers to ensure their success with our products and services

3)Provide training and support to customers as needed

4)Develop and execute customer success plans

5)Identify and manage risks to customer success

6)Work closely with sales and support teams to ensure customer satisfaction

7)Collect and analyze customer feedback to drive continuous improvement

8)Communicate customer needs and feedback to relevant teams

9)Develop and deliver customer success metrics and reports


More about this Customer Success Manager job


AP Global Services Pvt. ltd. is aggressively hiring for the job profile of Customer Success Manager at Mumbai in Thane locality. Kindly go through the FAQs below to get all answers related to the given job.

 1. How much salary can I expect as a Customer Success Manager in AP Global Services Pvt. ltd. in Mumbai?
 
 Ans. You can expect a minimum salary of 30,000 INR and can go up to 40,000 INR. The salary offered will depend on your skills, experience and performance in the interview.
 
 2. What is the eligibility criteria to apply for Customer Success Manager in AP Global Services Pvt. ltd. in Mumbai?
 
 Ans. The candidate should have completed Graduate degree and people who have 1 to 31 years are eligible to apply for this job. You can apply for more <a href=/jobs/jobs-in-mumbai>jobs in Mumbai</a> to get hired quickly.
 
 3. Is there any specific skill required for this job?
 
 Ans. The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job. 
 
 4. Who can apply for this job? 
 
 Ans. Both Male and Female candidates can apply for this job.
 
 5. Is it a work from home job? 
 
 Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other <a href="/jobs/work_from_home-jobs-in-mumbai"}>work from home jobs in Mumbai</a> at apna.
 
 6. Are there any charges or deposits required while applying for the role or while joining? 
 
 Ans. No work-related deposit needs to be made during your employment with the company.
 
 7. How can I apply for this job?
 
 Ans. Go to the <a href=https://l.apna.co/r8gyoiQdeTb>apna app</a> and apply for this job. Click on the apply button and call HR directly to schedule your interview.
 
 8. What is the last date to apply? 
 
 Ans. The last date to apply for this job is 06-Apr-2023.
 
For more details, download apna app and find <a href="/jobs/full_time-jobs-in-mumbai">Full Time jobs in Mumbai</a>. Through apna, you can find jobs in 74 cities across India. Join NOW!

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