I.I.T.Main Gate

Mumbai

Mumbai/Bombay

Ensuring that the entire CS team is aligned as per customer KPIs which are met as per agreed timeline.

Ensuring all the standards operating procedures are developed and followed by the team

Maintain excellent interpersonal relations with all the shipping lines

Ensuring the team members are trained on the customer services and the inquires that are received

Addressing team concerns and developing them to handle multiple clients

Assisting pricing /procurement on Pan India.

Validating and confirming all ocean/air shipment bookings

Managing shipments from origin to destination to ensure customer satisfaction

Building customer relationships and providing excellent customer service

Excellent verbal and written communication skills

Manage daily emails/phone calls from customers

Manage daily emails/phone calls from other OEC offices/departments that pertain to the respective customer representative’s customers

Direct customer questions/concerns to the correct department for handling and respond with an answer to the customer

Use daily customer service report to make sure all release requirements have been met before containers arrive at the final destination

Fresher with good English will prefer

Experience Center, Phoenix Marketcity, L.B.S. Road, Kamani, West Nav Pada, Kurla West, Mumbai, Maharashtra 400070, India
Kurla West, Mumbai/Bombay

Work location

Customer Support

Department

Customer Support - BPO / Voice / Blended

Role / Category

Full Time

Employment type

Day Shift

Shift

Any experience

Experience

Graduate

Education

Customer service, Good Communication Skills

Skills

Basic English

English level

Female

Gender

Rushabh Sea Link PVT

Name

Customer service

Good Communication Skills

Customer Support Executive

Rushabh Sea Link PVT is aggressively hiring for the job profile of Customer Support Executive at Mumbai in Kurla Station ( W ) locality. Kindly go through the FAQs below to get all answers related to the given job.

 1. How much salary can I expect as a Customer Support Executive in Rushabh Sea Link PVT in Mumbai?
 
 Ans. You can expect a minimum salary of 12,000 INR and can go up to 15,000 INR. The salary offered will depend on your skills, experience and performance in the interview.
 
 2. What is the eligibility criteria to apply for Customer Support Executive in Rushabh Sea Link PVT in Mumbai?
 
 Ans. The candidate should have completed Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more <a href=/jobs/jobs-in-mumbai>jobs in Mumbai</a> to get hired quickly.
 
 3. Is there any specific skill required for this job?
 
 Ans. The candidate should have Basic English skills and sound communication skills for this job. 
 
 4. What are the timings of the job and how many working days are there? 
 
 Ans. It is a <a href="/jobs/full_time-jobs-in-mumbai">Full Time</a> job having timing from 09:30 AM to 06:30 PM and will have 6 working days i.e., monday - saturday.
 
 5. Is it a work from home job? 
 
 Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other <a href="/jobs/work_from_home-jobs-in-mumbai"}>work from home jobs in Mumbai</a> at apna.
 
 6. Are there any charges or deposits required while applying for the role or while joining? 
 
 Ans. No work-related deposit needs to be made during your employment with the company.
 
 7. How can I apply for this job?
 
 Ans. Go to the <a href=https://l.apna.co/ILyTWlhvEUb>apna app</a> and apply for this job. Click on the apply button and call HR directly to schedule your interview.
 
 8. What is the last date to apply? 
 
 Ans. The last date to apply for this job is 07-Dec-2021.
 
		For more details, download apna app and find <a href="/jobs/full_time-jobs-in-mumbai">Full Time jobs in Mumbai</a>. Through apna, you can find jobs in 74 cities across India. Join NOW!

India

Ensuring that the entire CS team is aligned as per customer KPIs which are met as per agreed timeline.

Ensuring all the standards operating procedures are developed and followed by the team

Maintain excellent interpersonal relations with all the shipping lines

Ensuring the team members are trained on the customer services and the inquires that are received

Addressing team concerns and developing them to handle multiple clients

Assisting pricing /procurement on Pan India.

Validating and confirming all ocean/air shipment bookings

Managing shipments from origin to destination to ensure customer satisfaction

Building customer relationships and providing excellent customer service

Excellent verbal and written communication skills

Manage daily emails/phone calls from customers

Manage daily emails/phone calls from other OEC offices/departments that pertain to the respective customer representative’s customers

Direct customer questions/concerns to the correct department for handling and respond with an answer to the customer

Use daily customer service report to make sure all release requirements have been met before containers arrive at the final destination

Fresher with good English will prefer


More about this Customer Support Executive job


Rushabh Sea Link PVT is aggressively hiring for the job profile of Customer Support Executive at Mumbai in Kurla Station ( W ) locality. Kindly go through the FAQs below to get all answers related to the given job.

 1. How much salary can I expect as a Customer Support Executive in Rushabh Sea Link PVT in Mumbai?
 
 Ans. You can expect a minimum salary of 12,000 INR and can go up to 15,000 INR. The salary offered will depend on your skills, experience and performance in the interview.
 
 2. What is the eligibility criteria to apply for Customer Support Executive in Rushabh Sea Link PVT in Mumbai?
 
 Ans. The candidate should have completed Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more <a href=/jobs/jobs-in-mumbai>jobs in Mumbai</a> to get hired quickly.
 
 3. Is there any specific skill required for this job?
 
 Ans. The candidate should have Basic English skills and sound communication skills for this job. 
 
 4. What are the timings of the job and how many working days are there? 
 
 Ans. It is a <a href="/jobs/full_time-jobs-in-mumbai">Full Time</a> job having timing from 09:30 AM to 06:30 PM and will have 6 working days i.e., monday - saturday.
 
 5. Is it a work from home job? 
 
 Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other <a href="/jobs/work_from_home-jobs-in-mumbai"}>work from home jobs in Mumbai</a> at apna.
 
 6. Are there any charges or deposits required while applying for the role or while joining? 
 
 Ans. No work-related deposit needs to be made during your employment with the company.
 
 7. How can I apply for this job?
 
 Ans. Go to the <a href=https://l.apna.co/ILyTWlhvEUb>apna app</a> and apply for this job. Click on the apply button and call HR directly to schedule your interview.
 
 8. What is the last date to apply? 
 
 Ans. The last date to apply for this job is 07-Dec-2021.
 
For more details, download apna app and find <a href="/jobs/full_time-jobs-in-mumbai">Full Time jobs in Mumbai</a>. Through apna, you can find jobs in 74 cities across India. Join NOW!

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