Digital Content Management Associate

Skill required: Marketing Operations - Digital Asset Management (DAM)
Designation: Digital Content Management Associate
Qualifications:Any Graduation
Years of Experience:1 to 3 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? ? Responsible for uploading and managing assets with standard Taxonomy (correct metadata tagging) and correct Digital rights management in Digital Asset Management system making it available for reuse. ? Subject matter expert in key concepts, process flows and defined scope of librarian tasks. ? Suggest workarounds and highlight anomalies when faced with technical challenges in the tool ? Work effectively with team members and requestors, understand the requirements and provide appropriate solutions ? Assist users in concerns around the upload process. ? Take initiatives to learn new skills
What are we looking for? •Adaptable and flexible •Ability to perform under pressure •Problem-solving skills •Detail orientation •Ability to establish strong client relationship • Graduate required. • Minimum 2-3 year of experience in upload and download of digital assets, content management, ensuring quality of content and meeting the minimum requirements of content standards as set by the client • Basic knowledge of Pharma industry and marketing operations • Experience in working on DAM platform (Digital Asset Management) • Experience in any of the DAM platform (example – Aprimo, Veeva) • MSOffice - Able to effectively use MS Excel, MS Outlook, MS PowerPoint • Has excellent verbal and written communication skills • Experience participating in a collaborative team environment • Highly organized, detail oriented, and results focused • Demonstrate ability to think strategically
Roles and Responsibilities: • Perform quality checks on assigned daily tasks. • Refer to the process change log and QC checklist for daily updates to ensure adherence to the latest guidelines. • Perform QC on documents per process updates and checklist • Complete the daily BAU tracker accurately, including correct verdicts in Workfront, and close tickets promptly. • Ensure daily accuracy in the BAU tracker and correct verdicts in Workfront tickets. • Possess end-to-end knowledge of all documents. • Avoid client escalations and errors identified by leads, as these are considered external errors.