Director of AI Program Management

CRISIL Ltd

Mumbai/Bombay

Not disclosed

Work from Office

Full Time

Min. 14 years

Job Details

Job Description

Director - Program Management, AI

Department

None

Job Description

Role Purpose

Lead enterprise-wide program governance and stakeholder orchestration for all AI initiatives. Ensure AI investments are strategically aligned, properly funded, risk-managed, and delivering measurable business outcomes.

This role owns the “when, who, and how well” of AI execution across the enterprise — translating AI strategy into disciplined portfolio execution and executive-level visibility.

Key Responsibilities

AI Portfolio Governance

•           Maintain a centralized inventory of all AI initiatives across business units.

•           Establish and manage stage-gate framework (Intake → POC → Pilot → Production → Scale).

•           Track cross-program dependencies and portfolio risks.

•           Prevent duplication and fragmented AI investments.

Executive & C-Suite Communication

•           Prepare AI steering committee and ExCo reporting materials.

•           Translate technical updates into clear business narratives.

•           Provide consolidated dashboards on value, risk, funding, and adoption.

•           Support executive investment and reprioritization decisions.

Financial & Benefits Oversight

•           Define standardized ROI tracking methodology for AI initiatives.

•           Monitor budget utilization and forecast accuracy.

•           Validate benefits realization post-implementation.

•           Escalate underperforming initiatives for course correction.

Stakeholder & Change Management

•           Align Business, Technology, Risk, and Data functions.

•           Drive clarity of roles between Tech PO, Tech Lead, and Data Science teams.

•           Support enterprise AI adoption and awareness initiatives.

•           Manage escalation and conflict resolution across functions.

Risk & Compliance Coordination

•           Track AI-related regulatory and compliance risks.

•           Ensure model approval processes are followed.

•           Maintain portfolio-level risk register.

Interfaces with

•           AI Technical Product Owner (value & prioritization)

•           AI Technical Lead (architecture & engineering standards)

•           Data Science teams (delivery execution)

•           Risk & Compliance

•           Finance

•           Business Unit Heads

Ideal Candidate Profile

•           12–15+ years in enterprise program management, transformation, or governance roles.

•           Experience managing complex technology portfolios (AI exposure strongly preferred).

•           Proven experience working with C-suite and board-level stakeholders.

•           Strong financial governance and benefits-tracking background.

•           Experience in regulated industries preferred (Insurance, BFSI, Ratings, Healthcare).

What Success Looks Like

•           Clear enterprise visibility of AI portfolio at all times.

•           AI initiatives delivered on time, on budget, and aligned to strategy.

•           Strong executive confidence in AI governance.

•           Measurable and validated AI value realization.

•           Reduced duplication and portfolio risk exposure.

Leadership Attributes

•           Structured, disciplined, and politically astute.

•           Strong executive communication capability.

•           Comfortable operating in ambiguity and transformation settings.

•           Able to challenge constructively and influence senior stakeholders.

Why This Role Matters

AI transformation fails not because of poor models — but because of weak governance, misaligned stakeholders, and poor benefit realization. This role ensures AI becomes a coordinated enterprise capability rather than isolated experiments.

Open Positions

1

Mandatory Skills

generative ai

Education Qualification

MBA or equivalent

Experience

14 to 18 years

Job role

Work location

Mumbai, Maharashtra, India

Department

Project & Program Management

Role / Category

Other Program / Project Management

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 14 years

About company

Name

CRISIL Ltd

Job posted by CRISIL Ltd

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