Head of Corporate Employee Solutions - Relationship & Product Management

Head - Key Relationships - Premium Corporated-Corporate Employee Solutions-Product Manager

Role Overview

 

The incumbent will be responsible for strengthening and driving Corporate Employee Solutions (CES) business through effective management of WBG relationships, deepening engagement with corporate stakeholders, enabling cross-sell opportunities, and ensuring seamless servicing for both NTB (New-to-Bank) and ETB (Existing-to-Bank) corporates. The role demands strong relationship management, coordination across internal teams, and execution of strategic initiatives to expand CES penetration.

 

Key Responsibilities

1. WBG Relationship Management

• Manage and deepen relationships with Wholesale Banking Group (WBG) partners to drive Corporate Employee Solutions business.
• Ensure strong collaboration for account sourcing, wallet expansion, and cross-functional business opportunities.

2. Corporate Induction & Channel Coordination

• Coordinate with the channel team for participation in corporate inductions and onboarding events.
• Drive account sourcing through effective communication, presentations, and engagement activities.

3. Cross-Sales & Co-Origination

• Identify and drive cross-sell opportunities on NTB corporate accounts.
• Partner with product and channel teams to enable co-origination initiatives for employee banking and other relevant products.

4. COCO Relationship Management (NTB/ETB)

• Manage and nurture both NTB and ETB COCO corporate relationships, ensuring seamless servicing and retention.
• Build long-term engagement plans to enhance product penetration and employee coverage.

5. Senior Management Engagement

• Lead engagements with corporate senior management and key decision makers (KDMs).
• Manage personal banking requirements of senior leadership and influencers within mapped corporates.

6. Branch Banking Collaboration

• Plan and facilitate meetings between Branch Banking senior leaders and corporate stakeholders.
• Drive alignment on acquisition, servicing, and cross-business opportunities.

7. Multi-Location Corporate Coordination

• Act as the central coordinator for multi-location corporates to ensure consistent sourcing and servicing.
• Collaborate with regional CES teams for unified execution of corporate engagement strategies.

8. Desk Activity Planning

• Plan and execute theme-based and activity-based desk initiatives within corporates to drive acquisition and engagement.
• Track performance and ensure consistent activation of corporate desks.

9. Revival of Inactive/Blocked Corporates

• Identify inactive or blocked COCO accounts and execute revival strategies.
• Work with internal teams to resolve issues and re-establish business potential.

 

Key Skills & Competencies

• Strong corporate relationship management
• Excellent communication & presentation skills
• Stakeholder coordination and cross-functional collaboration
• Business development and consultative selling
• Problem-solving and corporate servicing orientation
• Ability to engage senior management confidently

 

Desired Experience & Qualifications

• Graduate / Postgraduate in Business, Finance, or related fields
• 15+ years of experience in Corporate Salary, Employee Banking, or Corporate Relationship roles
• Prior exposure to WBG / Corporate Banking coordination preferred

 

Experience Level

Executive Level