IT Infrastructure Manager

Our corporate activities are growing rapidly, and we are currently seeking an IT Infrastructure Manager to join and lead our Navi Mumbai and APAC team. To meet our global and innovation demands, Medpace is growing our IT footprint beyond the US and EU. To support our growth, we are expanding our existing office in Mumbai to include Software Development, System Validation, Infrastructure, and IT Support teams. This is an incredible opportunity to join, contribute, and shape a new team, while also being a part of a large, fast-growing organization. Our custom software and strong infrastructure are key components to our success. You will be joining an organization where your contribution makes a significant impact in positively impacting people's lives, as new treatments and therapeutics are developed. 

Responsibilities

• Manage global IT infrastructure including routers, firewalls, switches, servers, virtual hosts, storage systems, phone switches, and other equipment. The software and firmware running on this equipment are considered integral parts of Medpace IT infrastructure;
• Manage the physical aspect of the global infrastructure, including datacenters, physical plant cabling, and network closets; ensuring their compliance to technology standards and Medpace procedures;
• Oversee the backup, restore, and archive processes for Medpace servers, ensuring successful daily completion and escalating issues to Sr. IT Management, as necessary;
• Serve as the liaison to Software Development, System Owners, and others when IT Infrastructure is involved;
• Research, propose, and implement enhancements to Medpace IT infrastructure and procedures to meet company objectives;
• Supervise, train and develop Systems and/or Network Engineers;
• Identify, research, and resolve technical problems of Medpace IT infrastructure; and
• Perform other tasks related to IT infrastructure

Qualifications

• Bachelor’s degree in Information Systems or a related field;
• 5+ years of experience in IT Infrastructure;
• Hands-on experience with Microsoft and CISCO equipment and products
• Hands on project management experience in IT Infrastructure; and
• Demonstrated competency in managing IT staff both within supervision as well as dotted line staff.
• Excellent analytical, written and oral communication skills in English;
• Knowledge of Azure technologies preferred; and
• Experience in a clinical (or regulated) environment is a plus!