I.I.T.Main Gate

Mumbai

Navi Mumbai

Bengaluru

8th Mile

This job is only available for thane location,
Candidate would be interested for calling job inbound process
night shift only 
candidate must be done Graduation  from it or BSC it cs computer science 
Responsibilities of candidates include
• monitor and maintain the computer systems and networks of an organization
• You will be installing and configuring computer systems
• diagnosing hardware and software faults and solving technical and applications problems, either over the phone or in person.


•	College degree or technical training preferred.
•	Proficient with Microsoft Office tools.
•	Should have both an interest in the IT industry and technical aptitude.
•	Must have exceptional verbal and customer service skills.
•	Must have excellent writing skills.
•	Must have the ability to multi-task and prioritize.
•	Must be able to perform duties with minimal supervision.

PURPOSE OF POSITION
The IT Request Management Specialist is responsible for providing first level assistance to clients and end-users on a wide range of computer and communications issues, ensuring that all service requests and incidents reported to are responded and resolved in an efficient and customer focused manner, adhering to Information Technology Infrastructures Library (ITIL) best practices.

PRIMARY DUTIES, RESPONSIBILITIES AND REQUIREMENTS
•	Performs password reset/unlock via call and or Ticket for all company employees.
•	Responsible for first level of customer service support. Screens, refers and diagnoses, all inquiries, work requests, reported issues related to IT-supported systems and equipment’s, essential Teleperformance software, anti-virus and managed desktop tools.
•	Ensures all customers are assisted in a timely and professional manner, and within the IT policies and procedures of the IT Department.
•	Dispatches request tickets to other IT organizations and follows defined IT escalation procedure for unresolved incident tickets.
•	Host conference bridges for Internal and external Change Request that will need representation from IT.
•	Performs other related duties and assignments as required and as assigned by supervisor or manager.




Thane, Maharashtra, India
Seawoods, Navi Mumbai

Work location

IT & Information Security

Department

IT Support

Role / Category

Full Time

Employment type

Night Shift

Shift

Any experience

Experience

Graduate

Education

Computer Hardware, Software Installation

Skills

Good (Intermediate / Advanced) English

English level

Male

Gender

Paradise Recruitment Consultant

Name

Bengaluru, Karnataka, India

Address

HR responded to 100% candidates in last 1 days

Computer Hardware

Software Installation

IT Support Executive

Paradise Recruitment Consultant is aggressively hiring for the job profile of IT Support Executive at Mumbai in Seawoods locality. Kindly go through the FAQs below to get all answers related to the given job.

 1. How much salary can I expect as a IT Support Executive in Paradise Recruitment Consultant in Mumbai?
 
 Ans. You can expect a minimum salary of 18,000 INR and can go up to 21,000 INR. The salary offered will depend on your skills, experience and performance in the interview.
 
 2. What is the eligibility criteria to apply for IT Support Executive in Paradise Recruitment Consultant in Mumbai?
 
 Ans. The candidate should have completed Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more <a href=/jobs/jobs-in-mumbai>jobs in Mumbai</a> to get hired quickly.
 
 3. Is there any specific skill required for this job?
 
 Ans. The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job. 
 
 4. Who can apply for this job? 
 
 Ans. Only Male candidates can apply for this job.
 
 5. Is it a work from home job? 
 
 Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other <a href="/jobs/work_from_home-jobs-in-mumbai"}>work from home jobs in Mumbai</a> at apna.
 
 6. Are there any charges or deposits required while applying for the role or while joining? 
 
 Ans. No work-related deposit needs to be made during your employment with the company.
 
 7. How can I apply for this job?
 
 Ans. Go to the <a href=https://l.apna.co/jD5vkkpUXUb>apna app</a> and apply for this job. Click on the apply button and call HR directly to schedule your interview.
 
 8. What is the last date to apply? 
 
 Ans. The last date to apply for this job is 10-Oct-2022.
 
		For more details, download apna app and find <a href="/jobs/night_shift-jobs-in-mumbai">Night Shift jobs in Mumbai</a>. Through apna, you can find jobs in 74 cities across India. Join NOW!

India

This job is only available for thane location,
Candidate would be interested for calling job inbound process
night shift only 
candidate must be done Graduation from it or BSC it cs computer science 
Responsibilities of candidates include
• monitor and maintain the computer systems and networks of an organization
• You will be installing and configuring computer systems
• diagnosing hardware and software faults and solving technical and applications problems, either over the phone or in person.


•College degree or technical training preferred.
•Proficient with Microsoft Office tools.
•Should have both an interest in the IT industry and technical aptitude.
•Must have exceptional verbal and customer service skills.
•Must have excellent writing skills.
•Must have the ability to multi-task and prioritize.
•Must be able to perform duties with minimal supervision.

PURPOSE OF POSITION
The IT Request Management Specialist is responsible for providing first level assistance to clients and end-users on a wide range of computer and communications issues, ensuring that all service requests and incidents reported to are responded and resolved in an efficient and customer focused manner, adhering to Information Technology Infrastructures Library (ITIL) best practices.

PRIMARY DUTIES, RESPONSIBILITIES AND REQUIREMENTS
•Performs password reset/unlock via call and or Ticket for all company employees.
•Responsible for first level of customer service support. Screens, refers and diagnoses, all inquiries, work requests, reported issues related to IT-supported systems and equipment’s, essential Teleperformance software, anti-virus and managed desktop tools.
•Ensures all customers are assisted in a timely and professional manner, and within the IT policies and procedures of the IT Department.
•Dispatches request tickets to other IT organizations and follows defined IT escalation procedure for unresolved incident tickets.
•Host conference bridges for Internal and external Change Request that will need representation from IT.
•Performs other related duties and assignments as required and as assigned by supervisor or manager.





More about this IT Support Executive job


Paradise Recruitment Consultant is aggressively hiring for the job profile of IT Support Executive at Mumbai in Seawoods locality. Kindly go through the FAQs below to get all answers related to the given job.

 1. How much salary can I expect as a IT Support Executive in Paradise Recruitment Consultant in Mumbai?
 
 Ans. You can expect a minimum salary of 18,000 INR and can go up to 21,000 INR. The salary offered will depend on your skills, experience and performance in the interview.
 
 2. What is the eligibility criteria to apply for IT Support Executive in Paradise Recruitment Consultant in Mumbai?
 
 Ans. The candidate should have completed Graduate degree and people who have 0 to 31 years are eligible to apply for this job. You can apply for more <a href=/jobs/jobs-in-mumbai>jobs in Mumbai</a> to get hired quickly.
 
 3. Is there any specific skill required for this job?
 
 Ans. The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job. 
 
 4. Who can apply for this job? 
 
 Ans. Only Male candidates can apply for this job.
 
 5. Is it a work from home job? 
 
 Ans. No, it’s not a work from home job and can’t be done online. You can explore and apply for other <a href="/jobs/work_from_home-jobs-in-mumbai"}>work from home jobs in Mumbai</a> at apna.
 
 6. Are there any charges or deposits required while applying for the role or while joining? 
 
 Ans. No work-related deposit needs to be made during your employment with the company.
 
 7. How can I apply for this job?
 
 Ans. Go to the <a href=https://l.apna.co/jD5vkkpUXUb>apna app</a> and apply for this job. Click on the apply button and call HR directly to schedule your interview.
 
 8. What is the last date to apply? 
 
 Ans. The last date to apply for this job is 10-Oct-2022.
 
For more details, download apna app and find <a href="/jobs/night_shift-jobs-in-mumbai">Night Shift jobs in Mumbai</a>. Through apna, you can find jobs in 74 cities across India. Join NOW!

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