Is there any specific skill required for this job?

The candidate should have undefined skills and sound communication skills for this job.

Who can apply for this job?

Both Male and Female candidates can apply for this job.

Is it a work from home job?

No, it’s not a work from home job and can’t be done online. You can explore and apply for other work from home jobs in undefined at apna.

Are there any charges or deposits required while applying for the role or while joining?

No work-related deposit needs to be made during your employment with the company.

How can I apply for this job?

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

What is the last date to apply?

The last date to apply for this job is . For more details, download apna app and find Full Time jobs in undefined . Through apna, you can find jobs in 74 cities across India. Join NOW

Senior Technical Analyst - Digital Banking Onboarding

Indium Software India

Mumbai/Bombay

Not disclosed

Work from Office

Full Time

Min. 2 years

Job Details

Job Description

L3 Technical Analyst

Job Description – Business Analyst / Web Journey Analyst (Digital Banking Onboarding)

Screening Criteria The candidate should be able to independently own and sign off bank web journey enhancements from design to production.

Core Responsibilities

Planning & Analysis

Conduct feasibility studies for new web journey features.
Identify technical gaps and risks before development begins.

Requirement Gathering (BRD/FRD)

Act as a bridge between business stakeholders and developers by translating regulatory and business requirements into technical specifications .

Design & Documentation

Prepare Requirement Documents (RD) defining the happy path and exception flows .
Finalize development and technical specifications in an Understanding Document , which will act as the reference for enhancement development.
Review artifacts shared by vendor teams and provide feedback.

Effort Estimation

Support the BSG team in reviewing effort estimations provided by vendors and provide feedback if estimations appear inaccurate.

SIT / UAT

Perform System Integration Testing (SIT) for enhancements.
Participate in User Acceptance Testing (UAT) and track defect resolution.

API & Integration Troubleshooting

Support and troubleshoot API integrations used in digital onboarding, including identity verification, OCR-based document processing, and biometric services .

Web Journey Optimization

Work with vendor teams to optimize user-facing features and ensure performance and usability across devices .

Regulatory Compliance

Ensure onboarding workflows comply with local regulations and guidelines such as RBI regulations, AML, and data privacy standards .

Stakeholder Management

Coordinate with product managers, developers, BSG, and operations teams to implement platform enhancements and improvements.

Production & UAT Deployment

Participate in deployment of enhancements in UAT and production environments using manual deployment or Ansible .

Production Support & Incident Management

Act as the Level 3 escalation point for production issues related to digital onboarding web journeys .
Resolve complex issues that cannot be handled by L1/L2 support teams .

Technical Skills Required

Application Logs & Monitoring: Experience analyzing logs using Kibana, Grafana, or Splunk .
Web Technologies: Basic understanding of JavaScript, CSS, and React.js for troubleshooting front-end issues.
API Management: Hands-on experience with APIs, JSON, and PostgreSQL for managing integrations across banking systems.
Tools: Experience using Jira or ServiceNow for ticket management and Salesforce for reporting.
Database: Exposure to query analyzers and query optimization for analysis .

Preferred Qualifications

Education: Bachelor’s degree in Computer Science, Information Systems, or a related field .
Experience: 2–5+ years of experience in FinTech or Banking operations , specifically in digital onboarding .
Certifications: Familiarity with Agile methodologies or project management frameworks such as Scrum .