Learning & Development Assistant Manager

Learning & Development | Assistant Manager

• Manage a team of trainers – Recruit, train & lead the team
• Device L&D strategy to upskill the frontline teams to improve effectiveness of the workforce
• Build Monthly, quarterly & yearly training programs
• Prepare budget for training programs
• Assess employee skills & performance to identify areas of improvement
• Ensure product, process knowledge & skill training for new joiners & existing employees
• Identify training needs as per the business outcome requirement
• Evaluate employees & identify weakness
• Driving & manage training completion 
• Regular connect with stakeholders to identify training requirement 
• Share training reports & other training KPIs (NPS, participant voice, takeaways)
• Track employee success & progress
• Keep abreast of training trends, developments & best practices