Learning Experience Design and Development Associate Manager

Learning Exp Design & Dev Assoc Manager

Skill required: Talent Development- Architect - Learning Content Development
Designation: Learning Exp Design & Dev Assoc Manager
Qualifications:Any Graduation
Years of Experience:10 to 14 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? The Learning Experience Design & Dev. Associate Manager builds the conceptual design, guides the team to execute the design and is responsible for the overall design integrity of the learning asset. They act as a consultant to the client while managing day-to-day planning and execution of multiple training development efforts
What are we looking for? Qualifications: Education: · BA/BS - Prefer degree in Instructional Design, Cognitive Psychology, English, Technical Writing, Communications, related field or equivalent experience Work Experience: · Minimum 10 years of working experience in training design and development · Proven training/learning industry experience · Experience in managing a team of 4-6 people · Project management experience o Expert knowledge of instructional design techniques, adult learning theory, and web-based development tools § Ability to create conceptual design and high-level designs § Extensive experience across instructional approaches (web-based, instructor-led, or virtual instructor-led training) § Strong experience in designing digital learning approaches (videos, micro learning, simulations, gamified learning) o Strong written communication skills including: § Working knowledge of editorial requirements § Language and Grammar § Attention to detail to ensure quality o Strong oral communication skills § Ability to facilitate client SMEs and sponsor discussions to set expectations and ensure appropriate involvement. § Good presentation skills o Proficiency in Microsoft Office (Word, PowerPoint, Excel, and MS Project) o Experience in managing a team size of 4-6 people. o Basic knowledge of project management including work planning and resource scheduling o Experience in working with global clients utilizing a consultative approach Preferred o Awareness of current trends in learning including AI, VR, Storytelling etc. o Experience with developing training solutions for global audience, D&I, accessibility
Roles and Responsibilities: Lead conceptual and high-level design o Gather and define client requirements (through meetings, workshops) § Conduct audience and needs analysis as needed § Understand business problem statement, and articulate the learning solution with the Manager o Create initial conceptual designs (based on proven instructional theory) that meet business and learner requirements o Present initial solutions/conceptual designs to stakeholders and refine based on iterative feedback o Lead ideation discussions, guide Specialists on creating mockups/prototypes to translate the conceptual design Stakeholder Management o Facilitate alignment on the learning solution and design & development process o Utilize Consultative approach when dealing with stakeholders o Manage stakeholder expectations on design, quality and overall engagement experience for multiple training efforts Manage the training development cycle o Define templates, project standards, guidelines and set overall direction for design and development. o Ensure overall quality, integrity, organization and execution of the learning design meets agreed-to quality criteria and business objectives. § Review training deliverables for (as applicable): · Completeness, structure, instructional approach, and visualization · Writing style, compliance to standards, language and grammar · Functionality and usability (eLearning builds) o Create detailed workplan based on budget and resource plan o Oversee execution of conceptual design into learning products as applicable o Work closely with the project manager to estimate and define scope of the learning solution o Manage overall scope of learning solution based on the design and agreement with the client o Work closely with the Project manager to identify and solve risks associated with scope and quality. o Identify continuous improvement areas based on lessons learned; modify process steps as appropriate for client situation with direction from Manager o Manage smaller learning asset development projects (those with less risk and/ or complexity as defined by the Project Manager) Manage team members o Provide coaching to team members on process, quality metrics and individual development areas o Guide emerging team leads on managing people o Report status, identify potential risks and recommendations for mitigation o Provide regular feedback on team performance, suggest action items