Manager - Consumer Markets

About KPMG in India

KPMG entities in India are professional services firm(s). These Indian member firms are affiliated with KPMG International Limited. KPMG was established in India in August 1993. Our professionals leverage the global network of firms, and are conversant with local laws, regulations, markets and competition. KPMG has offices across India in Ahmedabad, Bengaluru, Chandigarh, Chennai, Gurugram, Jaipur, Hyderabad, Jaipur, Kochi, Kolkata, Mumbai, Noida, Pune, Vadodara and Vijayawada. 

KPMG entities in India offer services to national and international clients in India across sectors. We strive to provide rapid, performance-based, industry-focused and technology-enabled services, which reflect a shared knowledge of global and local industries and our experience of the Indian business environment.

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KPMG in India is a purpose-led, values-driven organization and an equal opportunities employer. We’re committed to creating a respectful, inclusive, and barrier-free workplace that allows all of our people to reach their full potential. We welcome all qualified candidates to apply and unlock opportunities with us

Through business consulting, we are committed to help our clients become transformation leaders and deliver value and impact in an everchanging environment. You will play a role in doing work that matters driving a meaningful and positive difference for clients, our people and the communities we serve. 

We encourage you to come as you are , because we believe that a diverse workforce is key to our success and that our differences lead to stronger insights and innovation. We embrace diversity and encourage a work environment that enables our colleagues to bring their whole selves to work. We value your unique experiences and perspectives and align ourselves towards your growth to help you thrive with us.

You will be enabled to grow and learn for a lifetime and work with new technologies and emerging practices. While you will find yourself managing relationships with diverse set of clients, cutting across the globe and industries, you will also be building relationships with colleagues who take care of each other.

Make your mark as you find recognition and rewards for the for the impact you make, the leadership you show, and the success you create with others. Your aspirations and initiatives will make us better.

Find opportunity everywhere with KPMG

Opportunity for you

Location:   Mumbai

Designation:   Manager/Associate Director

Reporting:   Director / Partner

Entity:   KPMG India Services LLP

About the role

The Transformation – Customer & Operations advisory practice assists clients in their business transformation journey, enabling clients to make the informed business decisions. The practice advises clients on core business issues such as enhancing revenues, optimizing costs and improving efficiencies, which organizations need to address in order to grow their top-line and bottom-line.

The practice plays a pivotal role in implementing solutions, working with CXO’s and anchoring their overall business agenda.

The practice serves clients in India and International markets across all industries, providing services such as:

 Market assessment

 Channel Strategy and Management

 Sales transformation

 Revenue enhancement

 Operational excellence

 Target Operating Model design

 Cost optimization

 Supply chain optimization

What you will do

The primary role of the Manager will be to  help clients drive alignment with their business, improve organizational and human resource performance and establish a culture focused on adding business value. S/He/they will advise clients through critical and complex issues such as:

Client management and engagement delivery

 Understand the client needs and expectations based on interactions with key stakeholders and C-Suite

 Develop strong relationships with client stakeholders (e.g. Promoters, Board members, C-Suite, Functional Heads amongst others) and influence the client with deep subject matter expertise / thought leadership / quality and depth of analysis

 Independently manage engagement delivery - building a customized approach for the engagement, bringing in the best practices from the sector/ Firm, building compelling and differentiated value propositions, driving project delivery through the team, and driving effective implementation of desired outcomes

Business development

 Understand the future needs of the client and identify the right solution for the next engagement with the client

 Develop technical and commercial proposals to meet client needs

Project management

 Manage project budgeting, operational metrics, financing, resourcing, risk compliances and overall project health

People management

 Define clear expectations for each of the team members on roles, deliverables, and timelines, and keeping them motivated and ensuring their well-being during project delivery

 Identify learning and development needs of team and provides coaching, mentoring and stretch assignments to attract, develop and retain our most talented colleagues.

 Develop and enhance career path of appraisees through identification of relevant opportunities that align with the goals set / defined

 Clear communication of expectations, goals and path alongside areas of improvement and key initiatives to be undertaken

Internal initiatives & compliance

 Ensure compliance with Firm's processes and policies such as Goal setting, performance development, L&D, timesheets, risk processes etc.

 Participate in and lead firm initiatives – L&D, recruitment, and thought leaderships

What you will require to take up this role

 Analytical thinking and Problem Solving - ability to independently generate insights, develop solutions to address client needs and drive effective implementation of desired outcomes

 Client management - Independent client management and relationship building

 Business acumen - Analytical bent of mind to recognize industry trends, how it impacts client’s business and identify potential future needs of the client

 Project delivery- Ability to lead teams, manage team member outputs and ensure a consistent project delivery

 Verbal Communication - Excellent communication and presentation skills for client management and relationship building

 Written communication - Ability to define a logical storyboard and structure to present findings / recommendations to the clients and articulate the key messages in a clear and concise language

 Client Presence - Ability to deliver key messages to clients in a clear and confident manner, influence client counterparts on key decisions and have difficult conversations

 People Management - Coaching, mentoring and building a high performing team

 Quick learner & entrepreneurial attitude

 Multi-tasking - Ability to deal with fragmentation and multi-task

Qualification

 MBA/PGDM from a premier Business School

 BE/ B.Tech/ ME/ M.Tech/ MS (Engineering)

 Minimum 7+ years of relevant experience with big 4 / other international business consulting Firms of which at least 4-6years' in strategy or strategy & operations / experience including Advisory & Consulting (IT Industry preferred) (as applicable)

 Any professional relevant to the role will be preferred. (as applicable)

Other requirements

Should have expertise or experience working in at least one of the skills or industries below:

 Manufacturing excellence

 Cost Optimization

 Supply Chain Management

 Procurement Excellence

 Continuous Process Improvement

 Vendor management

 Should have exposure to one of the industries listed below

 Automobile

 Diversified Industries

 Telecom

 Technology

 Pharmaceuticals

 Engineering

 Transportation & Logistics

 Chemical

 Media & Entertainment

Equal employment opportunity information 

KPMG India has a policy of providing equal opportunity for all applicants and employees regardless of their color, caste, religion, age, sex/gender, national origin, citizenship, sexual orientation, gender identity or expression, disability or other legally protected status. KPMG India values diversity and we request you to submit the details below to support us in our endeavor for diversity. Providing the below information is voluntary and refusal to submit such information will not be prejudicial to you.
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Qualification

?MBA/PGDM from a premier Business School

?BE/ B.Tech/ ME/ M.Tech/ MS (Engineering)

?Minimum 3+ years of relevant experience in strategy or strategy & operations / experience including Advisory & Consulting (IT Industry preferred) (as applicable)

Experience Level

Mid Level