Research Product Manager

Manager - Research

Company Description

Sutherland Global Services is a process transformation company with over 30 years of experience in serving customers across industries such as BFSI, healthcare, retail, travel, telecom, and technology. Our process transformation services innovate at the intersection of business and technology to transform processes that realize our client’s vision. We are experts in accelerating performance and achieving high-impact outcomes through winning execution strategies across the entire business and customer lifecycle. Over the past three decades, we have served over 120 clients from the Fortune 1000 and have attained the capability to deliver 43 million transactions a month on a digital backbone that spans 19 countries around the world.

Our research portfolio includes a host of knowledge services spanning financial research, macroeconomics research, market research, business research and consulting, analytics, and support services. Our research practice has been built on the solid foundation laid down by the NY based Adventity Global Services, which was acquired by Sutherland in 2010. We have over a decade of experience in serving the business and strategic growth needs of 120+ multinational clients through our research and consulting services.

Job Description

Key Responsibilities

• Own, define and manage the product roadmap, execution, stakeholder alignment, compliance/security, and ensuring the product development, deployment and iterations meet business expectations.
• Own, define and manage product roadmap, backlog, and delivery milestones.
• Translate business needs into user stories, functional specifications, and acceptance criteria.
• Collaborate with engineering/data teams on ETL pipelines, APIs, and orchestration (Airflow/Step Functions).
• Champion AI/ML integration, predictive benchmarking, and workflow automation features.
• Oversee dashboards, report automation (PPT/PDF), and self-service experience design.
• Ensure compliance, security, and clear stakeholder communication across teams.

Desired Experience & Skills

• 9–10 years in SaaS/data product management; 2+ years in subscription research or analytics platforms.
• Proven track record defining product requirements, BRDs/FRDs, and leading engineering/data delivery.
• Hands-on exposure to ETL/ELT workflows, Airflow, dbt, data orchestration best practices.
• Cloud ecosystems experience: AWS/Azure/GCP; strong knowledge of Snowflake, BigQuery, or Redshift.
• Analytics/visualization with Tableau, Power BI, or embedded BI tools (Superset, Looker).
• APIs & Microservices: REST/GraphQL/Similar APIs, authentication (OAuth, SAML, SSO).
• Data governance: Great Expectations, semantic modeling, row/column-level security concepts.
• Bonus: Exposure to PptxGenJS, WeasyPrint, and AI/ML-enabled product features – e.g., Chatbot Integration into SaaS products.

Qualifications

Bachelor’s degree in Computer Science/Engineering; MBA or Business Analysis background is an advantage.

Experience Level

Senior Level