Measurement and Reporting Analyst - Messaging

Measurement & Report Analyst-Messaging

Skill required: Business Reporting & Governance - Reporting Analytics
Designation: Measurement & Report Analyst
Qualifications:Any Graduation
Years of Experience:3 to 5 years
Language - Ability:English(International) - Expert
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 784,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? Role Description The requirement is where a Data Scientist on the Customer Experience Team plays a crucial role in analysing large datasets to uncover actionable insights that will drive improvements in customer satisfaction, retention, and overall experience. They collaborate closely with cross-functional teams including customer care, marketing, digital & product to identify opportunities for optimisation and develop data-driven solutions Role overview CL11 Customer Experience Data Analyst supporting insight generation through data analysis.
What are we looking for? skills and competencies • Strong data analysis skills• Excel/BI proficiency• Insight interpretation capability Experience and qualifications • Experience in analytics or business intelligence roles
Roles and Responsibilities: Key responsibilities • Analyse large datasets• Identify improvement insights• Collaborate across functions• Support digital and marketing initiatives