Operations Team Member

Operations Team Member-RL OPERATIONS-RPC Operations

Job Role: 

Manage Day to-day Operational Activities of Customer Deliverables like Debit card / Credit Card / Cheque book etc… 
Manage deliveries, coordinate with various production vendors, courier partners and Stationery vendors. 
Ensure TAT for all the activities & experience in leading a team operations. 
To handle escalations in operations.  
Reconciliation of processing data on a day-to-day basis.  
Provides support and guidance to Team Leaders and subordinates and give decision on complex operational and technical issues.  
Continuously work on improvements & error reduction thru regular analysis.  
Elimination of redundant internal processes/ procedures and duplication/ over-lapping etc.  
Take up any other assignments as conveyed by seniors from time to time.  
Very good command on MS-office (Word, Excel, PowerPoint, etc.) 
Should have built and worked on SOP’s, BRD, and operational risk matrices for the team 
Excellent project, analytical, execution skills & effective communication skills 
Should be able to drive efficiency and an error free ops organization.     


Job Requirements: 

Be flexible to the work timings as the role demands. 
Should be fast and accurate with excellent written and oral communication skills.  
Should be a strong team player and demonstrate excellent team work.  
High commitment to work  
Willingness to work late hours /work in staggered working arrangement, in case the same is required.