Payroll Operations Associate Manager

Skill required: Payroll - Payroll Process Design
Designation: Payroll Operations Associate Manager
Qualifications:Any Graduation
Years of Experience:10 to 14 years
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song— all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? The Payroll Associate Manager will be accountable for the operation and delivery of Payroll services to the client. The position ensures quality of service is maintained, client targets are met and day to day people management. Key Responsibilities • Should have minimum 9+ years of in-depth experience/knowledge in Payroll for any country i.e. US, UK, Europe, India, etc. • Should have min 7 years of experience in Managing Team and Client key stakeholders. • Should have Payroll legislative understanding and knowledge e,g, US W4/W2 Forms, , Final Paycheck Law in USA, State reciprocal agreements in USA, etc. • Should have good understanding on Payroll Controls/Checks to make sure Payroll is 100% accurate i.e. Reconciliation of Last month vs current month payroll results and variances if any with reason, Zero or Negative Net Pay Report and reasons for the same, Duplicate payment report, Input vs output checks, etc. • Having knowledge of ERP applications like SAP, Workday, PeopleSoft, would be added advantage. • Participate in the establishment and development of the operation, leveraging previous (Payroll outsourcing) experience in order to provide a differentiated service to the client • Ensure delivery of non-commercial aspects of the outsourcing agreement, as well as standards of service (relating to quality, effectiveness, productivity, efficiency etc.) • Initiate, design and implement business process excellence improvements • Demonstrate, and seeks to deepen, an awareness of business / industry issues and drivers • Make decisions to improve the operation of the assigned service line and contributes to the advancement of the clients and Accenture s business. • Provide solutions to complex business problems within the service line. • Establish and maintain key relationships with the client, team leads and client management. • Can act as a subject matter expert • Understand and adhere to Data Protection Criteria.
What are we looking for? •Adaptable and flexible •Problem-solving skills •Agility for quick learning •Written and verbal communication PROCESSES Payroll Inputs, Payroll Reports, Payroll Controls, Payroll Inquiries
Roles and Responsibilities: •In this role you are required to do analysis and solving of moderately complex problems • Typically creates new solutions, leveraging and, where needed, adapting existing methods and procedures • The person requires understanding of the strategic direction set by senior management as it relates to team goals • Primary upward interaction is with direct supervisor or team leads • Generally interacts with peers and/or management levels at a client and/or within Accenture • The person should require minimal guidance when determining methods and procedures on new assignments • Decisions often impact the team in which they reside and occasionally impact other teams • Individual would manage medium-small sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture • Please note that this role may require you to work in rotational shifts