Co-Brand Credit Card Product Manager

Kotak Mahindra Bank

Mumbai/Bombay

Not disclosed

Work from Office

Full Time

Min. 10 years

Job Details

Job Description

Product Manager-CREDIT CARD-Marketing HO

Role: Cobrand Cards Program Manager Grade: M6-M7   Overview

The Co-Brand Credit Card Manager is responsible for driving growth, engagement, and profitability for the organization’s co-branded credit card portfolio. This role manages partner relationships, product strategy, customer acquisition initiatives, and ongoing portfolio performance to deliver strong business results.

Key Responsibilities 1. Partnership Management
  • Serve as the primary point of contact for co-brand partner(s)
  • Manage day-to-day partner interactions, governance meetings, and long-term strategic planning
  • Ensure compliance with co-brand agreements, brand guidelines, and regulatory obligations
2. Product & Portfolio Management
  • Define and enhance the co-brand credit card value proposition, rewards structure, and customer benefits
  • Build a digital onboarding journey 
  • Monitor portfolio KPIs including acquisitions, activation, spends, attrition, credit performance, and profitability
  • Conduct market research to identify trends and competitive benchmarking
3. Marketing & Acquisition
  • Develop and execute integrated marketing campaigns across digital, in-store, on-site, and partner channels
  • Optimize customer acquisition funnels, partner promotions, and cross-sell opportunities
  • Collaborate with marketing, analytics, and partner teams to improve targeting and ROI
4. Customer Experience & Engagement
  • Improve customer journey from onboarding to long-term engagement
  • Drive usage of card benefits, rewards redemption, and partner ecosystem engagement
  • Work with CX and operations teams to enhance service levels and reduce customer friction
5. Financial & Risk Management
  • Track financial performance: revenue, cost of acquisition, rewards liability, and profitability
  • Support credit policies, underwriting strategies, and risk monitoring
  • Prepare executive reports and business reviews with data-backed insights

 

Qualifications
  • Bachelor’s degree required; MBA preferred from top tier college
  • 10-12 years of experience in cards, payments, partnerships, or product management.
  • Strong analytical and financial acumen; ability to work with data/BI tools.
  • Excellent communication, negotiation, and relationship-building skills.
  • Experience in credit cards, fintech, banks, or loyalty programs is a plus.
Key Skills
  • Partnership & stakeholder management
  • Creating customer Journeys- Understanding of Tech
  • Risk and Policy framework for underwriting 
  • Customer experience design
  • Marketing strategy & campaign execution
  • Data interpretation & portfolio analytics
  • Negotiation & project management
  • Product lifecycle management

 

 

Experience Level

Mid Level

Job role

Work location

Mumbai, Maharashtra, India

Department

Banking / Insurance / Financial Services

Role / Category

Credit Card Sales

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 10 years

About company

Name

Kotak Mahindra Bank

Job posted by Kotak Mahindra Bank

Apply on company website