Product Owner for Customer Relationship Management (CRM) Servicing
Kotak Securities Limited
Apply on company website
Product Owner for Customer Relationship Management (CRM) Servicing
Kotak Securities Limited
Mumbai/Bombay
Not disclosed
Job Details
Job Description
Product Owner- Servicing CRM
- Contribute to the product vision and work together closely with the product manager of other servicing products to define the right product roadmap based on business demand.
- Manage the requirements (business, functional, non-functional) from the request to service area within the team backlog and work closely together with the different teams to deliver value in continuous releases.
- Scrutinize each requirement with the lens of customer impact. Make sure to make and keep the product simple to learn and use.
- Make sure all deployments are scalable. Not get overwhelmed by multiple requirements and define product backlog by keeping customer impact and simplicity.
- Reach out to product managers of other products and get/share inputs impacting customer experience and servicing.
- Build excellent relationship with all stakeholders and develop a culture of joint ownership
Job role
Work location
Mumbai, West-Maharashtra-Mumbai-Bandra Kurla Complex-12BKC, 12BKC, Bandra Kurla Complex, Mumbai, Maharashtra, India
Department
Product Management
Role / Category
Product Management - Technology
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 2 years
About company
Name
Kotak Securities Limited
Job posted by Kotak Securities Limited
Apply on company website