Program and Project Management Lead

Program/Project Management Lead

Project Role : Program/Project Management Lead
Project Role Description : Manage overall delivery of a program or project to achieve business outcomes. Define project scope and monitor execution of deliverables. Communicate across multiple stakeholders to manage expectations, issues and outcomes.
Must have skills : Service Transition
Good to have skills : NA
Minimum 15 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As a Program/Project Management Lead, a typical day involves overseeing the comprehensive delivery of programs or projects to ensure alignment with business objectives. This role requires defining the scope of projects clearly and continuously monitoring the progress of deliverables to maintain quality and timeliness. The position demands active communication with various stakeholders to manage expectations, address challenges, and ensure successful outcomes. The role is dynamic, involving coordination across different teams and adapting to evolving project needs to drive overall success.

Roles & Responsibilities:
- Expected to be a SME with deep knowledge and experience.
- Should have Influencing and Advisory skills.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Expected to provide solutions to problems that apply across multiple teams.
- Lead strategic planning sessions to align project goals with organizational priorities.
- Facilitate collaboration and knowledge sharing among cross-functional teams to enhance project delivery.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in Service Transition.
- Strong skills in stakeholder communication and expectation management.
- Experience in defining project scope and monitoring deliverables.
- Ability to coordinate and manage multiple teams effectively.
- Competence in risk identification and mitigation strategies.
- Skilled in problem-solving and providing scalable solutions across teams.

Additional Information:
- The candidate should have minimum 15 years of experience in Service Transition.
- This position is based at our Mumbai office.
- A 15 years full time education is required.