Senior Process Manager - E-commerce and Data Analytics

Senior Process Manager

Description

Minimum 7-8 years of relevant work experience
•    Proficient in MS-Office applications with good knowledge of Excel, Power point, SQL
•    Strategic thinker with excellent communication & presentation skills
•    Experience in quantitative and qualitative research
•    Strong analytical skills with ability to leverage data to share insights
•    Familiar with putting together data from multiple sources to tell a story
•    Strong knowledge of business visualization tools such as PowerBI
•    Knowledge of eCommerce industry.
Understand customer requirements, detailed technical design, effort & feasibility of implementation

• Ability to independently execute pilot projects from scoping, data analysis & insights generation
• Provide consultative assistance to the team. Design competitive intelligence framework
• Analyzing large volume of data to generate meaningful analyses and insights
• Share insights, recommendations through reports, dashboards, and presentations that will address client business needs, with a focus on e-commerce and digital marketing
• Research and share findings on competitor’s strengths & weaknesses. Make recommendations on improving client product offering, pricing, promotion & marketing strategy
• Understanding of digital shelf analytics. Ability to provide recommendation on digital shelf optimization
• Assist senior managers to evaluate client requirements for new projects, assess implementation options & ensure quality delivery
• Plan regular connect with clients (conference calls, emails) & account managers to discuss process          challenges, issues & action items