Senior Inclusion and Diversity Process Manager

Eclerx Services

Mumbai/Bombay

Not disclosed

Work from Office

Full Time

Min. 5 years

Job Details

Job Description

Senior Process Manager

Description

Role Purpose: Drive execution, governance, and analytics for the organization’s Inclusion & Diversity (I&D) agenda across India. The role will operationalize the I&D SOP, ensure cross-functional alignment, and deliver measurable outcomes across hiring, benefits, infrastructure, culture, and representation.

Key Responsibilities:

  • Operationalize and monitor the Inclusion & Diversity SOP.

  • Track and report quarterly diversity dashboards (gender, PwD, LGBTQIA+, attrition, promotion parity, pay equity, leadership representation, training metrics).

  • Partner with Talent Acquisition to improve diversity hiring ratios and inclusive recruitment practices.

  • Collaborate with HR CoEs on pay equity audits, inclusive benefits, and policy effectiveness.

  • Oversee accessibility and infrastructure compliance with Admin/IT teams.

  • Drive inclusion learning, engagement programs, and ERG governance tracking.

  • Provide data-driven insights and corrective action plans to HR Leadership and Inclusion Council.

Qualifications & Experience

  • MBA / Postgraduate in HR or related field

  • 5-7 years of experience in HR, Process Excellence, or I&D

  • Strong communication, governance, and stakeholder management skills

     

 

 

Job role

Work location

Mumbai, Airoli 5 (B11, F5), Mumbai, Maharashtra, India

Department

Human Resources

Role / Category

HR Operations

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Min. 5 years

About company

Name

Eclerx Services

Job posted by Eclerx Services

Apply on company website